First of all, the PDF version Service-Cloud-Consultant Exam Cram Pdf certification materials are easy to carry and have no restrictions. Then the windows software can simulate the real test environment, which makes you feel you are doing the real test. The online engine of the Service-Cloud-Consultant Exam Cram Pdf test training can run on all kinds of browsers, which does not need to install on your computers or other electronic equipment. The quality of Omgzlook product is very good and also have the fastest update rate. If you purchase the training materials we provide, you can pass Salesforce certification Service-Cloud-Consultant Exam Cram Pdf exam successfully. Even if we come across much technology problems, we have never given up.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Never feel sorry to invest yourself.
Our experts offer help by diligently working on the content of Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Cram Pdf learning questions more and more accurate. With the help of our hardworking experts, our New Service-Cloud-Consultant Exam Testking exam braindumps have been on the front-front of this industry and help exam candidates around the world win in valuable time. With years of experience dealing with exam, they have thorough grasp of knowledge which appears clearly in our New Service-Cloud-Consultant Exam Testking actual exam.
The Service-Cloud-Consultant Exam Cram Pdf prep torrent we provide will cost you less time and energy. You only need relatively little time to review and prepare. After all, many people who prepare for the Service-Cloud-Consultant Exam Cram Pdf exam, either the office workers or the students, are all busy.
Salesforce Service-Cloud-Consultant Exam Cram Pdf - Why not have a try?
As is known to us, getting the newest information is very important for all people to pass the exam and get the certification in the shortest time. In order to help all customers gain the newest information about the Service-Cloud-Consultant Exam Cram Pdf exam, the experts and professors from our company designed the best Salesforce Certified Service cloud consultant test guide. The experts will update the system every day. If there is new information about the exam, you will receive an email about the newest information about the Service-Cloud-Consultant Exam Cram Pdf learning dumps. We can promise that you will never miss the important information about the exam.
With our Service-Cloud-Consultant Exam Cram Pdf exam questions, you will easily get the favor of executives and successfully enter the gates of famous companies. You will have higher wages and a better development platform.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 5
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
EMC D-PDC-DY-23 - The online version is open to all electronic devices, which will allow your device to have common browser functionality so that you can open our products. Simple text messages, deserve to go up colorful stories and pictures beauty, make the Huawei H13-323_V1.0 test guide better meet the zero basis for beginners, let them in the relaxed happy atmosphere to learn more useful knowledge, more good combined with practical, so as to achieve the state of unity. ISACA IT-Risk-Fundamentals - The Internet is increasingly becoming a platform for us to work and learn, while many products are unreasonable in web design, and too much information is not properly classified. Therefore, getting the test Cisco 300-710 certification is of vital importance to our future employment. ISACA CISA-KR - Some of these users have already purchased a lot of information.
Updated: May 28, 2022