All Service-Cloud-Consultant Test Topics training engine can cater to each type of exam candidates’ preferences. Our Service-Cloud-Consultant Test Topics practice materials call for accuracy legibility and high quality, so Service-Cloud-Consultant Test Topics study braindumps are good sellers and worth recommendation for their excellent quality. The three versions of our Service-Cloud-Consultant Test Topics exam questions are PDF & Software & APP version for your information. Our training materials contain the latest exam questions and valid Service-Cloud-Consultant Test Topics exam answers for the exam preparation, which will ensure you clear exam 100%. Salesforce Service-Cloud-Consultant Test Topics certification exam is a high demand exam tests in IT field because it proves your ability and professional technology. If you purchase our Service-Cloud-Consultant Test Topics test guide, you will have the right to ask us any question about our products, and we are going to answer your question immediately, because we hope that we can help you solve your problem about our Service-Cloud-Consultant Test Topics exam questions in the shortest time.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It is so cool even to think about it.
And you are lucky to find us for we are the most popular vendor in this career and have a strong strength on providing the best Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Topics study materials. The best part of Service-Cloud-Consultant Certification Dump exam dumps are their relevance, comprehensiveness and precision. You need not to try any other source forService-Cloud-Consultant Certification Dump exam preparation.
As the old saying goes, skills will never be burden. So for us, with one more certification, we will have one more bargaining chip in the future. However, it is difficult for many people to get a Service-Cloud-Consultant Test Topics certification, but we are here to offer you help.
You final purpose is to get the Salesforce Service-Cloud-Consultant Test Topics certificate.
For a long time, high quality is our Service-Cloud-Consultant Test Topics exam questions constantly attract students to participate in the use of important factors, only the guarantee of high quality, to provide students with a better teaching method, and at the same time the Service-Cloud-Consultant Test Topics practice quiz brings more outstanding teaching effect. Our high-quality Service-Cloud-Consultant Test Topics} learning guide help the students know how to choose suitable for their own learning method, our Service-Cloud-Consultant Test Topics study materials are a very good option.
As is known to us, there are best sale and after-sale service of the Service-Cloud-Consultant Test Topics certification training dumps all over the world in our company. Our company has employed a lot of excellent experts and professors in the field in the past years, in order to design the best and most suitable Service-Cloud-Consultant Test Topics latest questions for all customers.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
You can effortlessly yield the printouts of Juniper JN0-223 exam study material as well, PDF files make it extremely simple for you to switch to any topics with a click. SAP C_C4H51_2405 - As is known to us, where there is a will, there is a way. Moreover, doing these practice tests will impart you knowledge of the actual Oracle 1z0-1047-24 exam format and develop your command over it. Juniper JN0-664 - At the same time, you will have more income to lead a better life and develop your life quality. Microsoft AZ-900-KR - Our Salesforce Certified Service cloud consultant exam prep has taken up a large part of market.
Updated: May 28, 2022