The product we provide with you is compiled by professionals elaborately and boosts varied versions which aimed to help you learn the Service-Cloud-Consultant Reliable Exam Prep study materials by the method which is convenient for you. They check the update every day, and we can guarantee that you can get a free update service from the date of purchase. Once you have any questions and doubts about the Salesforce exam questions we will provide you with our customer service before or after the sale, you can contact us if you have question or doubt about our exam materials and the professional personnel can help you solve your issue about using Service-Cloud-Consultant Reliable Exam Prep study materials. Our Salesforce Certified Service cloud consultant study questions are suitable for a variety of levels of users, no matter you are in a kind of cultural level, even if you only have high cultural level, you can find in our Service-Cloud-Consultant Reliable Exam Prep training materials suitable for their own learning methods. So, for every user of our study materials are a great opportunity, a variety of types to choose from, more and more students also choose our Service-Cloud-Consultant Reliable Exam Prep test guide, then why are you hesitating? As long as you set your mind to, as long as you have the courage to try a new life, yearning for life for yourself, then to choose our Salesforce Certified Service cloud consultant study questions, we will offer you in a short period of time effective way to learn, so immediately began to revise it, don't hesitate, let go to do! Free renewal of our Service-Cloud-Consultant Reliable Exam Prep study prep in this respect is undoubtedly a large shining point.
Our Service-Cloud-Consultant Reliable Exam Prep exam materials can help you realize it.
What are you still hesitating for? Hurry to buy our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Reliable Exam Prep learning engine now! Our Reliable Service-Cloud-Consultant Exam Guide guide materials are high quality and high accuracy rate products. It is all about the superior concreteness and precision of the Reliable Service-Cloud-Consultant Exam Guide exam questions that helps.
If you are worry about the coming Service-Cloud-Consultant Reliable Exam Prep exam, our Service-Cloud-Consultant Reliable Exam Prep study materials will help you solve your problem. In order to promise the high quality of our Service-Cloud-Consultant Reliable Exam Prep exam questions, our company has outstanding technical staff, and has perfect service system after sale. More importantly, our good Service-Cloud-Consultant Reliable Exam Prep guide quiz and perfect after sale service are approbated by our local and international customers.
Salesforce Service-Cloud-Consultant Reliable Exam Prep - As long as the road is right, success is near.
Our Salesforce Certified Service cloud consultant exam questions are designed by a reliable and reputable company and our company has rich experience in doing research about the study materials. We can make sure that all employees in our company have wide experience and advanced technologies in designing the Service-Cloud-Consultant Reliable Exam Prep study dump. So a growing number of the people have used our study materials in the past years, and it has been a generally acknowledged fact that the quality of the Service-Cloud-Consultant Reliable Exam Prep test guide from our company is best in the study materials market. Now we would like to share the advantages of our Service-Cloud-Consultant Reliable Exam Prep study dump to you, we hope you can spend several minutes on reading our introduction; you will benefit a lot from it.
Using Service-Cloud-Consultant Reliable Exam Prep real questions will not only help you clear exam with less time and money but also bring you a bright future. We are looking forward to your join.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 2
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 3
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
Our SAP C_S4PPM_2021 study materials can have such a high pass rate, and it is the result of step by step that all members uphold the concept of customer first. These SAP C_S4FTR_2023 exam pdf offers you a chance to get high passing score in formal test and help you closer to your success. CWNP CWAP-404 - In the process of development, it also constantly considers the different needs of users. The frequently updated of Salesforce Sales-Cloud-Consultant latest torrent can ensure you get the newest and latest study material. Compared with your colleagues around you, with the help of our OMG OMG-OCUP2-ADV300 preparation questions, you will also be able to have more efficient work performance.
Updated: May 28, 2022