Imagine how much chance you will get on your career path after obtaining an internationally certified CRT-261 Vce File certificate! You will get a better job or get a big rise on the position as well as the salary. And we can claim that if you study with our CRT-261 Vce File study materials for 20 to 30 hours, you will pass the exam with ease. Why the clients speak highly of our CRT-261 Vce File exam dump? Our dedicated service, high quality and passing rate and diversified functions contribute greatly to the high prestige of our products. We provide free trial service before the purchase, the consultation service online after the sale, free update service and the refund service in case the clients fail in the test. As you may know that we have three different CRT-261 Vce File exam questions which have different advantages for you to choose.
Salesforce Service Cloud Consultant CRT-261 In modern society, we are busy every day.
Salesforce Service Cloud Consultant CRT-261 Vce File - Certification Preparation for Service Cloud Consultant Why is that? The answer is that you get the certificate. Some buttons are used for hide or display answers. What is more, there are extra place for you to make notes below every question of the Valid CRT-261 Real Test Questions practice quiz.
Secondly, the price of the CRT-261 Vce File study materials is favourable. Our content and design of the CRT-261 Vce File exam questions have laid a good reputation for us. Our users are willing to volunteer for us.
Salesforce CRT-261 Vce File - They have always been in a trend of advancement.
One of the significant advantages of our CRT-261 Vce File exam material is that you can spend less time to pass the exam. People are engaged in modern society. So our goal is to achieve the best learning effect in the shortest time. So our CRT-261 Vce File test prep will not occupy too much time. You might think that it is impossible to memorize well all knowledge. We can tell you that our CRT-261 Vce File test prep concentrate on systematic study, which means all your study is logic. Why not give us a chance to prove? Our CRT-261 Vce File guide question dumps will never let you down.
As long as you practice our CRT-261 Vce File test question, you can pass exam quickly and successfully. By using them, you can not only save your time and money, but also pass CRT-261 Vce File practice exam without any stress.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
So you are able to adjust your learning plan of the Databricks Databricks-Machine-Learning-Associate guide test flexibly. EMC D-MSS-DS-23 - This kind of cognition makes their careers stagnate. Amazon DOP-C02-KR exam prep look forward to meeting you. As for our Microsoft PL-200 exam braindump, our company masters the core technology, owns the independent intellectual property rights and strong market competitiveness. Using ISQI CPSA-FL exam prep is an important step for you to improve your soft power.
Updated: May 28, 2022