CRT-261 Exam Dumps.Zip exam simulations files can help you obtain an IT certification. As we all know IT exam cost is very high, most people have to try more than one time so that they can pass exam. If you prepare based on our CRT-261 Exam Dumps.Zip exam simulations files, you will feel easy to clear exam once certainly. There is a great deal of advantages of our CRT-261 Exam Dumps.Zip exam questions you can spare some time to get to know. As far as we know, in the advanced development of electronic technology, lifelong learning has become more accessible, which means everyone has opportunities to achieve their own value and life dream though some ways such as the CRT-261 Exam Dumps.Zip certification. We are sure about "pass Guaranteed" & "Money Back Guaranteed" so that you can feel safe and worry-free on our website.
Salesforce Service Cloud Consultant CRT-261 It is unmarched high as 98% to 100%.
Salesforce Service Cloud Consultant CRT-261 Exam Dumps.Zip - Certification Preparation for Service Cloud Consultant Too much hesitating will just waste a lot of time. If you have any questions, you can contact our specialists. We will provide you with thoughtful service.
Before you try to attend the CRT-261 Exam Dumps.Zip practice exam, you need to look for best learning materials to easily understand the key points of CRT-261 Exam Dumps.Zip exam prep. There are CRT-261 Exam Dumps.Zip real questions available for our candidates with accurate answers and detailed explanations. We are ready to show you the most reliable CRT-261 Exam Dumps.Zip pdf vce and the current exam information for your preparation of the test.
Salesforce CRT-261 Exam Dumps.Zip - It is so cool even to think about it.
In this highly competitive modern society, everyone needs to improve their knowledge level or ability through various methods so as to obtain a higher social status. Under this circumstance passing CRT-261 Exam Dumps.Zip exam becomes a necessary way to improve oneself. And you are lucky to find us for we are the most popular vendor in this career and have a strong strength on providing the best CRT-261 Exam Dumps.Zip study materials. And the price of our CRT-261 Exam Dumps.Zip practice engine is quite reasonable.
The easy language does not pose any barrier for any learner. The complex portions of the CRT-261 Exam Dumps.Zip certification syllabus have been explained with the help of simulations and real-life based instances.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 4
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
Cisco 300-710 - As the old saying goes, skills will never be burden. Now, I am glad to introduce a secret weapon for all of the candidates to pass the exam as well as get the related certification without any more ado-- our SAP C-TS422-2023 study braindumps. Maybe you still have doubts about our Salesforce B2C-Commerce-Developer exam braindumps. Our high-quality ARDMS SPI} learning guide help the students know how to choose suitable for their own learning method, our ARDMS SPI study materials are a very good option. As is known to us, there are best sale and after-sale service of the VMware 2V0-33.22PSE certification training dumps all over the world in our company.
Updated: May 28, 2022