You can free download part of Omgzlook's exercises and answers about Salesforce certification CRT-261 Materials exam as a try, then you will be more confident to choose our Omgzlook's products to prepare your Salesforce certification CRT-261 Materials exam. Please add Omgzlook's products in you cart quickly. And our experts generalize the knowledge of the CRT-261 Materials exam into our products showing in three versions. PDF version of CRT-261 Materials learning quiz can support customers' printing request and Software version can support simulation test system. Omgzlook's products can not only help you successfully pass Salesforce certification CRT-261 Materials exams, but also provide you a year of free online update service，which will deliver the latest product to customers at the first time to let them have a full preparation for the exam.
Salesforce Service Cloud Consultant CRT-261 Everyone has a utopian dream in own heart.
Salesforce Service Cloud Consultant CRT-261 Materials - Certification Preparation for Service Cloud Consultant The job-hunters face huge pressure because most jobs require both working abilities and profound major knowledge. This is the royal road to pass New Braindumps CRT-261 Ppt exam. Although you are busy working and you have not time to prepare for the exam, you want to get Salesforce New Braindumps CRT-261 Ppt certificate.
CRT-261 Materials practice materials are typically seen as the tools of reviving, practicing and remembering necessary exam questions for the exam, spending much time on them you may improve the chance of winning. However, our CRT-261 Materials training materials can offer better condition than traditional practice materials and can be used effectively. We treat it as our major responsibility to offer help so our CRT-261 Materials practice guide can provide so much help, the most typical one is their efficiency.
Salesforce CRT-261 Materials - Some of them can score more than 90%.
As for ourselves, we are a leading and old-established Certification Preparation for Service Cloud Consultant firm in a very excellent position to supply the most qualified practice materials with competitive prices and efficient obtainment. They can be obtained within five minutes. Our CRT-261 Materials practice materials integrating scientific research of materials, production of high quality CRT-261 Materials training engine and considerate after-sales services have help us won a prominent position in the field of materials.
If you fail, don't forget to learn your lesson. If you still prepare for your test yourself and fail again and again, it is time for you to choose a valid CRT-261 Materials study guide; this will be your best method for clearing exam and obtain a certification.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 3
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 4
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 5
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
All exam materials in HP HPE0-V25 learning materials contain PDF, APP, and PC formats. Salesforce Interaction-Studio-Accredited-Professional - Don't hesitate to get help from our customer assisting. We often ask, what is the purpose of learning? Why should we study? Why did you study for SAP C_TS4CO_2023exam so long? As many people think that, even if one day we forget the formula for the area of a triangle, we can still live very well, but if it were not for the knowledge of learning SAP C_TS4CO_2023 exam and try to obtain certification, how can we have the opportunity to good to future life? So, the examination is necessary, only to get the test SAP C_TS4CO_2023 certification, get a certificate, to prove better us, to pave the way for our future life. So we prepared top SAP C-THR70-2404 pdf torrent including the valid questions and answers written by our certified professionals for you. With our Nutanix NCP-MCI-6.5 practice engine for 20 to 30 hours, we can claim that you will be quite confident to attend you exam and pass it for sure for we have high pass rate as 98% to 100% which is unmatched in the market.
Updated: May 28, 2022