You can download our complete high-quality Microsoft MB-230 Latest Test Labs dumps torrent as soon as possible if you like any time. Free demo is the benefit we give every candidate. you can download any time if you are interested in our MB-230 Latest Test Labs dumps torrent. We are well acknowledged for we have a fantastic advantage over other vendors - We offer you the simulation test with the Soft version of our MB-230 Latest Test Labs exam engine: in order to let you be familiar with the environment of MB-230 Latest Test Labs test as soon as possible. Under the help of the real simulation, you can have a good command of key points which are more likely to be tested in the real MB-230 Latest Test Labs test. We will send you the latest MB-230 Latest Test Labs dumps pdf to your email immediately once we have any updating about the certification exam.
Microsoft Dynamics 365 MB-230 It costs both time and money.
So MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Test Labs practice materials come within the scope of our business activities. You can totally rely on us! We never concoct any praise but show our capacity by the efficiency and profession of our MB-230 Exam Bootcamp practice materials.
MB-230 Latest Test Labs study engine is very attentive to provide a demo for all customers who concerned about our products, whose purpose is to allow customers to understand our product content before purchase. Many students suspect that if MB-230 Latest Test Labs learning material is really so magical? Does it really take only 20-30 hours to pass such a difficult certification exam successfully? It is no exaggeration to say that you will be able to successfully pass the exam with our MB-230 Latest Test Labs exam questions.
Microsoft MB-230 Latest Test Labs - Our company is rated as outstanding enterprise.
Our experts are researchers who have been engaged in professional qualification MB-230 Latest Test Labs exams for many years and they have a keen sense of smell in the direction of the examination. Therefore, with our MB-230 Latest Test Labs study materials, you can easily find the key content of the exam and review it in a targeted manner so that you can successfully pass the MB-230 Latest Test Labs exam. We have free demos of the MB-230 Latest Test Labs exam materials that you can try before payment.
Why not give our Microsoft study materials a chance? Our products will live up to your expectations. Our MB-230 Latest Test Labs study materials are designed carefully.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Our service staff will help you solve the problem about the IIA IIA-CIA-Part1-KR training materials with the most professional knowledge and enthusiasm. Microsoft MB-310 - There is a linkage given by our e-mail, and people can begin their study right away after they have registered in. First of all, if you are not sure about the Cisco CCST-Networking exam, the online service will find the most accurate and all-sided information for you, so that you can know what is going on about all about the exam and make your decision to buy Cisco CCST-Networking study guide or not. Microsoft Microsoft MB-260 is one of the important certification exams. Our services before, during and after the clients use our SAP C-SAC-2402 certification material are considerate.
Updated: May 28, 2022