Different from other similar education platforms, the MB-230 Questions Vce quiz guide will allocate materials for multi-plate distribution, rather than random accumulation without classification. How users improve their learning efficiency is greatly influenced by the scientific and rational design and layout of the learning platform. The Microsoft Dynamics 365 Customer Service Functional Consultant prepare torrent is absorbed in the advantages of the traditional learning platform and realize their shortcomings, so as to develop the MB-230 Questions Vce test material more suitable for users of various cultural levels. All questions and answers in our MB-230 Questions Vce real dumps are tested by our certified trainers with rich experience and one or two days is enough for you practicing valid MB-230 Questions Vce exam pdf. Our MB-230 Questions Vce dumps torrent contains everything you want to solve the challenge of real exam. Therefore, fast delivery is another highlight of our latest MB-230 Questions Vce quiz prep.
Microsoft Dynamics 365 MB-230 It costs both time and money.
Having been handling in this line for more than ten years, we can assure you that our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Questions Vce study questions are of best quality and reasonable prices for your information. Besides, the pollster conducted surveys of public opinions of our Test MB-230 Guide study engine and get desirable outcomes that more than 98 percent of exam candidates feel rewarding after using our Test MB-230 Guide actual exam. And we enjoy their warm feedbacks to show and prove that we really did a good job in this career.
MB-230 Questions Vce study engine is very attentive to provide a demo for all customers who concerned about our products, whose purpose is to allow customers to understand our product content before purchase. Many students suspect that if MB-230 Questions Vce learning material is really so magical? Does it really take only 20-30 hours to pass such a difficult certification exam successfully? It is no exaggeration to say that you will be able to successfully pass the exam with our MB-230 Questions Vce exam questions.
Microsoft MB-230 Questions Vce - We can receive numerous warm feedbacks every day.
Our MB-230 Questions Vce exam quiz is unlike other exam materials that are available on the market, our MB-230 Questions Vce study dumps specially proposed different versions to allow you to learn not only on paper, but also to use mobile phones to learn. This greatly improves the students' availability of fragmented time. So you can achieve your MB-230 Questions Vce certification easily without disrupting your daily routine. And we will give you 100% success guaranteed on the MB-230 Questions Vce training guide.
With our MB-230 Questions Vce test prep, you don't have to worry about the complexity and tediousness of the operation. As long as you enter the learning interface of our soft test engine of MB-230 Questions Vce quiz guide and start practicing on our Windows software, you will find that there are many small buttons that are designed to better assist you in your learning.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Fortinet FCP_FCT_AD-7.2 - Can you survive and be invincible in a highly competitive society? Can you gain a foothold in such a complex society? If your answer is "no", that is because your ability is not strong enough. In such a way, you can confirm that you get the convenience and fast from our Microsoft MD-102 study guide. VMware 6V0-32.24 - The development of science and technology makes our life more comfortable and convenient, which also brings us more challenges. HP HPE0-V27 - According to the survey, the average pass rate of our candidates has reached 99%. According to the research statistics, we can confidently tell that 99% candidates after using our products have passed the Microsoft MB-310 exam.
Updated: May 28, 2022