We offer MB-230 Test Prep exam materials this time and support you with our high quality and accuracy MB-230 Test Prep learning quiz. Comparing with other exam candidates who still feel confused about the perfect materials, you have outreached them. So it is our sincere suggestion that you are supposed to get some high-rank practice materials like our MB-230 Test Prep study guide. And our MB-230 Test Prep actual exam will be definitely conducive to realizing the dream of obtaining the certificate. If you are planning to pass the MB-230 Test Prep exam, you can choose our MB-230 Test Prep practice materials as your learning material since our products are known as the most valid exam engine in the world, which will definitely be beneficial to your preparation for exams. What are you waiting now? Just rush to buy our MB-230 Test Prep study guide!
Microsoft Dynamics 365 MB-230 We always put your needs in the first place.
Microsoft Dynamics 365 MB-230 Test Prep - Microsoft Dynamics 365 Customer Service Functional Consultant They can not only achieve this, but ingeniously help you remember more content at the same time. Many customers may be doubtful about our price. The truth is our price is relatively cheap among our peer.
Our MB-230 Test Prep preparation practice are highly targeted and have a high hit rate, there are a lot of learning skills and key points in the exam, even if your study time is very short, you can also improve your MB-230 Test Prep exam scores very quickly. Even if you have a week foundation, I believe that you will get the certification by using our MB-230 Test Prep study materials. We can claim that with our MB-230 Test Prep practice engine for 20 to 30 hours, you will be ready to pass the exam with confidence.
Microsoft MB-230 Test Prep - Just be confident to face new challenge!
As we enter into such a competitive world, the hardest part of standing out from the crowd is that your skills are recognized then you will fit into the large and diverse workforce. The MB-230 Test Prep certification is the best proof of your ability. However, it’s not easy for those work officers who has less free time to prepare such an MB-230 Test Prep exam. Here comes MB-230 Test Prep exam materials which contain all of the valid MB-230 Test Prep study questions. You will never worry about the MB-230 Test Prep exam.
Not only we offer the best MB-230 Test Prep training prep, but also our sincere and considerate attitude is praised by numerous of our customers. To cope with the fast growing market, we will always keep advancing and offer our clients the most refined technical expertise and excellent services about our MB-230 Test Prep exam questions.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Our company committed all versions of ISTQB ISTQB-CTFL practice materials attached with free update service. You will come across almost all similar questions in the real Fortinet FCP_FCT_AD-7.2 exam. So prepared to be amazed by our PMI PMP-KR learning guide! As is known to us, our company has promised that the Salesforce Education-Cloud-Consultant exam braindumps from our company will provide more than 99% pass guarantee for all people who try their best to prepare for the exam. So grapple with this chance, our VMware 2V0-32.24 learning materials will not let you down.
Updated: May 28, 2022