As long as you get to know our MB-230 Questions Ppt exam questions, you will figure out that we have set an easier operation system for our candidates. Once you have a try, you can feel that the natural and seamless user interfaces of our MB-230 Questions Ppt study materials have grown to be more fluent and we have revised and updated MB-230 Questions Ppt learning braindumps according to the latest development situation. Without doubt, we are the best vendor in this field and we also provide the first-class service for you. They have researched the annual real MB-230 Questions Ppt exam for many years. So once you buy our study materials, you will save a lot of troubles. Our MB-230 Questions Ppt training materials will continue to pursue our passion for better performance and comprehensive service of MB-230 Questions Ppt exam.
Microsoft Dynamics 365 MB-230 It can help a lot of people achieve their dream.
Microsoft Dynamics 365 MB-230 Questions Ppt - Microsoft Dynamics 365 Customer Service Functional Consultant For a better understanding of their features, please follow our website and try on them. Omgzlook's training course has a high quality, which its practice questions have 95% similarity with real examination. If you use Omgzlook's product to do some simulation test, you can 100% pass your first time to attend IT certification exam.
Besides, we are punctually meeting commitments to offer help on MB-230 Questions Ppt study materials. So there is no doubt any information you provide will be treated as strictly serious and spare you from any loss of personal loss. There are so many success examples by choosing our MB-230 Questions Ppt guide quiz, so we believe you can be one of them.
More and more people choose Microsoft Microsoft MB-230 Questions Ppt exam.
If you require any further information about either our MB-230 Questions Ppt preparation exam or our corporation, please do not hesitate to let us know. High quality MB-230 Questions Ppt practice materials leave a good impression on the exam candidates and bring more business opportunities in the future. And many of our cutomers use our MB-230 Questions Ppt exam questions as their exam assistant and establish a long cooperation with us.
Our Microsoft MB-230 Questions Ppt exam training materials contains questions and answers. Our experienced team of IT experts through their own knowledge and experience continue to explore the exam information.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Provided that you lose your exam with our VMware 6V0-32.24 exam questions unfortunately, you can have full refund or switch other version for free. Cisco 300-710 - According to the needs of the candidate, they consider the issue from all angles, and manufacturing applicability exam training materials. Perhaps you haven't heard of our company's brand yet, although we are becoming a leader of Nutanix NCP-CI-Azure exam questions in the industry. APM APM-PFQ - At the same time, we also constantly upgrade our training materials. To address this issue, our SAP C_ABAPD_2309 actual exam offers three different versions for users to choose from.
Updated: May 28, 2022