As a responsible company, we don't ignore customers after the deal, but will keep an eye on your exam situation. Although we can assure you the passing rate of our Service-Cloud-Consultant Valid Real Test Questions training guide nearly 100 %, we can also offer you a full refund if you still have concerns. So you have nothing to worry about, only to study with our Service-Cloud-Consultant Valid Real Test Questions exam questions with full attention. The hiogh quality and high pass rate can ensure you get high scores in the Service-Cloud-Consultant Valid Real Test Questions actual test. Get the Salesforce certification to validate your IT expertise and broaden your network to get more improvement in your career. So, there is considerate and concerted cooperation for your purchasing experience accompanied with patient staff with amity.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Moreover, we have Demos as freebies.
With our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Real Test Questions study materials, you can have different and pleasure study experience as well as pass Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Real Test Questions exam easily. If you decide to buy our Service-Cloud-Consultant Latest Exam Testking test guide, the online workers of our company will introduce the different function to you. You will have a deep understanding of the three versions of our Service-Cloud-Consultant Latest Exam Testking exam questions.
As we will find that, get the test Service-Cloud-Consultant Valid Real Test Questions certification, acquire the qualification of as much as possible to our employment effect is significant. But how to get the test Service-Cloud-Consultant Valid Real Test Questions certification didn't own a set of methods, and cost a lot of time to do something that has no value. With our Service-Cloud-Consultant Valid Real Test Questions exam Practice, you will feel much relax for the advantages of high-efficiency and accurate positioning on the content and formats according to the candidates’ interests and hobbies.
Salesforce Service-Cloud-Consultant Valid Real Test Questions - You are the best and unique in the world.
As we enter into such a competitive world, the hardest part of standing out from the crowd is that your skills are recognized then you will fit into the large and diverse workforce. The Service-Cloud-Consultant Valid Real Test Questions certification is the best proof of your ability. However, it’s not easy for those work officers who has less free time to prepare such an Service-Cloud-Consultant Valid Real Test Questions exam. Here comes Service-Cloud-Consultant Valid Real Test Questions exam materials which contain all of the valid Service-Cloud-Consultant Valid Real Test Questions study questions. You will never worry about the Service-Cloud-Consultant Valid Real Test Questions exam.
In the meantime, all your legal rights will be guaranteed after buying our Service-Cloud-Consultant Valid Real Test Questions study materials. For many years, we have always put our customers in top priority.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
So we never stop the pace of offering the best services and Oracle 1z0-1085-24 practice materials for you. Even the SAP P-SAPEA-2023 test syllabus is changing every year; our experts still have the ability to master the tendency of the important knowledge as they have been doing research in this career for years. Our Palo Alto Networks PSE-PrismaCloud study materials provide a promising help for your Palo Alto Networks PSE-PrismaCloud exam preparation whether newbie or experienced exam candidates are eager to have them. Dell D-HCIAZ-A-01 - So do not hesitate and hurry to buy our study materials. By analyzing the syllabus and new trend, our Cisco 700-240 practice engine is totally in line with this exam for your reference.
Updated: May 28, 2022