The language in our Service-Cloud-Consultant Updates test guide is easy to understand that will make any learner without any learning disabilities, whether you are a student or a in-service staff, whether you are a novice or an experienced staff who has abundant experience for many years. Our Salesforce Certified Service cloud consultant exam questions are applicable for everyone in all walks of life which is not depends on your educated level. Therefore, no matter what kind of life you live, no matter how much knowledge you have attained already, it should be a great wonderful idea to choose our Service-Cloud-Consultant Updates guide torrent for sailing through the difficult test. Our Service-Cloud-Consultant Updates actual exam comprise of a number of academic questions for your practice, which are interlinked and helpful for your exam. And there are all key points in the Service-Cloud-Consultant Updates exam questions. After you buy the PDF version of our Service-Cloud-Consultant Updates study material, you will get an E-mail form us in 5 to 10 minutes after payment.Once any new question is found, we will send you a link to download a new version of the Service-Cloud-Consultant Updates training engine.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Practice and diligence make perfect.
From the customers’ point of view, our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Updates test question put all candidates’ demands as the top priority. So can you as long as you buy our Reliable Exam Service-Cloud-Consultant Discount Voucher exam braindumps. Propulsion occurs when using our Reliable Exam Service-Cloud-Consultant Discount Voucher preparation quiz.
You will never have language barriers, and the learning process is very easy for you. What are you waiting for? As long as you decide to choose our Service-Cloud-Consultant Updates exam questions, you will have an opportunity to prove your abilities, so you can own more opportunities to embrace a better life. Our Service-Cloud-Consultant Updates test braindumps are by no means limited to only one group of people.
Salesforce Service-Cloud-Consultant Updates - These interactions have inspired us to do better.
We are now in an era of technological development. Service-Cloud-Consultant Updates had a deeper impact on our work. Passing the Service-Cloud-Consultant Updates exam is like the vehicle's engine. Only when we pass the exam can we find the source of life and enthusiasm, become active and lasting, and we can have better jobs in today’s highly competitive times. To pass the Service-Cloud-Consultant Updates exam, careful planning and preparation are crucial to its realization. Of course, the path from where you are to where you want to get is not always smooth and direct. Therefore, this is the point of our Service-Cloud-Consultant Updates exam materials, designed to allow you to spend less time and money to easily pass the exam.
After you purchase our product you can download our Service-Cloud-Consultant Updates study materials immediately. We will send our product by mails in 5-10 minutes.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
SAP C-S4CPR-2402 - We can guarantee that the study materials from our company will help you pass the exam and get the certification in a relaxed and efficient method. ISACA CISA-KR - Our company has the highly authoritative and experienced team. EMC D-ZT-DS-P-23 - Therefore, when you are ready to review the exam, you can fully trust our products, choose our learning materials. Because our ISTQB ISTQB-CTFL study torrent can support almost any electronic device, including iPod, mobile phone, and computer and so on. SAP C-THR88-2405 - You also can become the lucky guys as long as you are willing to learn.
Updated: May 28, 2022