Ranking the top of the similar industry, we are known worldwide by helping tens of thousands of exam candidates around the world. To illustrate our Service-Cloud-Consultant Reliable Study Questions study materials better, you can have an experimental look of them by downloading our Service-Cloud-Consultant Reliable Study Questions demos freely. And you will find it is quite fast and convenient. And we protect your personal information not be leaked. If you have any problem of Service-Cloud-Consultant Reliable Study Questions exam dumps or interested in other test software, you can contact us online directly, or email us. Though you can participate in the use of important factors, only the guarantee of high quality, to provide students with a better teaching method, thus our Service-Cloud-Consultant Reliable Study Questions study dumps bring more outstanding teaching effect.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Moreover, we have Demos as freebies.
In order to meet the different need from our customers, the experts and professors from our company designed three different versions of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Reliable Study Questions exam questions for our customers to choose, including the PDF version, the online version and the software version. According to your need, you can choose the most suitable version of our Salesforce Certified Service cloud consultant guide torrent for yourself. The three different versions have different functions.
As we will find that, get the test Service-Cloud-Consultant Reliable Study Questions certification, acquire the qualification of as much as possible to our employment effect is significant. But how to get the test Service-Cloud-Consultant Reliable Study Questions certification didn't own a set of methods, and cost a lot of time to do something that has no value. With our Service-Cloud-Consultant Reliable Study Questions exam Practice, you will feel much relax for the advantages of high-efficiency and accurate positioning on the content and formats according to the candidates’ interests and hobbies.
Salesforce Service-Cloud-Consultant Reliable Study Questions - Many customers may be doubtful about our price.
Our Service-Cloud-Consultant Reliable Study Questions preparation practice are highly targeted and have a high hit rate, there are a lot of learning skills and key points in the exam, even if your study time is very short, you can also improve your Service-Cloud-Consultant Reliable Study Questions exam scores very quickly. Even if you have a week foundation, I believe that you will get the certification by using our Service-Cloud-Consultant Reliable Study Questions study materials. We can claim that with our Service-Cloud-Consultant Reliable Study Questions practice engine for 20 to 30 hours, you will be ready to pass the exam with confidence.
Our exam questions just need students to spend 20 to 30 hours practicing on the platform which provides simulation problems, can let them have the confidence to pass the Service-Cloud-Consultant Reliable Study Questions exam, so little time great convenience for some workers. It must be your best tool to pass your exam and achieve your target.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
SAP C_HRHFC_2405 - As the old saying tells that, he who doesn't go advance will lose his ground. However, it’s not easy for those work officers who has less free time to prepare such an EMC D-VXR-OE-23 exam. In the meantime, all your legal rights will be guaranteed after buying our EMC D-PST-MN-A-24 study materials. So we never stop the pace of offering the best services and EMC D-OME-OE-A-24 practice materials for you. Even the EMC D-PCR-DY-23 test syllabus is changing every year; our experts still have the ability to master the tendency of the important knowledge as they have been doing research in this career for years.
Updated: May 28, 2022