Time is so important to everyone because we have to use our limited time to do many things. Especially for candidates to take the Service-Cloud-Consultant Study Guide exam, time is very precious. They must grasp every minute and every second to prepare for it. And you will find that it is easy to understand the content of the Service-Cloud-Consultant Study Guide learning guide for our experts have simplified the questions and answers. Both theories of knowledge as well as practice of the questions in the Service-Cloud-Consultant Study Guide practice quiz will help you become more skillful when dealing with the exam. Generally speaking, 98 % - 99 % of the users can successfully pass the Service-Cloud-Consultant Study Guide exam, obtaining the corresponding certificate.
Salesforce Service Cloud Consultant Service-Cloud-Consultant We are keeping advancing with you.
Omgzlook can help you 100% pass Salesforce certification Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Study Guide exam, and if you carelessly fail to pass Salesforce certification Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Study Guide exam, we will guarantee a full refund for you. It is well known that even the best people fail sometimes, not to mention the ordinary people. In face of the Latest Service-Cloud-Consultant Exam Format exam, everyone stands on the same starting line, and those who are not excellent enough must do more.
Omgzlook is a website which can help you quickly pass Salesforce certification Service-Cloud-Consultant Study Guide exams. In order to pass Salesforce certification Service-Cloud-Consultant Study Guide exam, many people who attend Salesforce certification Service-Cloud-Consultant Study Guide exam have spent a lot of time and effort, or spend a lot of money to participate in the cram school. Omgzlook is able to let you need to spend less time, money and effort to prepare for Salesforce certification Service-Cloud-Consultant Study Guide exam, which will offer you a targeted training.
Salesforce Service-Cloud-Consultant Study Guide - In this, you can check its quality for yourself.
In order to meet the request of current real test, the technology team of research on Omgzlook Salesforce Service-Cloud-Consultant Study Guide exam materials is always update the questions and answers in time. We always accept feedbacks from users, and take many of the good recommendations, resulting in a perfect Omgzlook Salesforce Service-Cloud-Consultant Study Guide exam materials. This allows Omgzlook to always have the materials of highest quality.
Our target is to reduce your pressure and improve your learning efficiency from preparing for Service-Cloud-Consultant Study Guide exam. If you still worry about your Service-Cloud-Consultant Study Guide exam; if you still doubt whether it is worthy of purchasing our software, what you can do to clarify your doubts is to download our Service-Cloud-Consultant Study Guide free demo.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Create an email template to send articles as PDF attachments.
B. Enable agents to create their own personal articles.
C. Enable suggested articles on new cases.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: A,C,D
QUESTION NO: 2
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 3
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
Microsoft PL-200 - Training materials of Omgzlook are currently the most popular materials on the internet. Amazon SOA-C02 - If not, your usage of our dump this time will make you treat our Omgzlook as the necessary choice to prepare for other IT certification exams later. HP HP2-I73 - Omgzlook is a website that provide accurate exam materials for people who want to participate in the IT certification. The secret that Omgzlook helps many candidates pass Pegasystems PEGACPLSA88V1 exam is Salesforce exam questions attentively studied by our professional IT team for years, and the detailed answer analysis. Network Appliance NS0-521 - If you choose Omgzlook study guide, you will find the test questions and test answers are certainly different and high-quality, which is the royal road to success.
Updated: May 28, 2022