Everything that appears in our products has been inspected by experts. In our Service-Cloud-Consultant Real Test Answer practice materials, users will not even find a small error, such as spelling errors or grammatical errors. It is believed that no one is willing to buy defective products, so, the Service-Cloud-Consultant Real Test Answer study guide has established a strict quality control system. Our payment system will automatically delete your payment information once you finish paying money for our Service-Cloud-Consultant Real Test Answer exam questions. Our company has built the culture of integrity from our establishment. It can be that the process is not delayed, so users can start their happy choice journey in time.
Salesforce Service Cloud Consultant Service-Cloud-Consultant But even the best people fail sometimes.
And our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Real Test Answer study braindumps deliver the value of our services. You really need our Service-Cloud-Consultant Test Tutorial practice materials which can work as the pass guarantee. Nowadays, the certification has been one of the criteria for many companies to recruit employees.
Instead of focusing on profits, we determined to help every customer harvest desirable outcomes by our Service-Cloud-Consultant Real Test Answer training materials. So our staff and after-sales sections are regularly interacting with customers for their further requirements and to know satisfaction levels of them. We want to finish long term objectives through customer satisfaction and we have achieved it already by our excellent Service-Cloud-Consultant Real Test Answer exam questions.
Salesforce Service-Cloud-Consultant Real Test Answer - Just have a try and you will love them!
After the user has purchased our Service-Cloud-Consultant Real Test Answer learning materials, we will discover in the course of use that our product design is extremely scientific and reasonable. Details determine success or failure, so our every detail is strictly controlled. For example, our learning material's Windows Software page is clearly, our Service-Cloud-Consultant Real Test Answer Learning material interface is simple and beautiful. There are no additional ads to disturb the user to use the Service-Cloud-Consultant Real Test Answer learning material. Once you have submitted your practice time, Service-Cloud-Consultant Real Test Answer learning Material system will automatically complete your operation.
If you believe in our products this time, you will enjoy the happiness of success all your life Our Service-Cloud-Consultant Real Test Answer learning quiz is the accumulation of professional knowledge worthy practicing and remembering, so you will not regret choosing our Service-Cloud-Consultant Real Test Answer study guide.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 2
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 3
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 4
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
Cisco 200-901 - As we all know, the world does not have two identical leaves. HP HP2-I71 - We are welcome you to contact us any time via email or online service. EMC D-PSC-DY-23 - The strength of our the IT elite team will make you feel incredible. Our Juniper JN0-637 learning guide allows you to study anytime, anywhere. Senior IT experts in the Omgzlook constantly developed a variety of successful programs of passing Salesforce certification Network Appliance NS0-701 exam, so the results of their research can 100% guarantee you Salesforce certification Network Appliance NS0-701 exam for one time.
Updated: May 28, 2022