Our Service-Cloud-Consultant Exam Dumps.Zip learning questions engage our working staff in understanding customers’ diverse and evolving expectations and incorporate that understanding into our strategies, thus you can 100% trust our Service-Cloud-Consultant Exam Dumps.Zip exam engine. And our professional Service-Cloud-Consultant Exam Dumps.Zip study materials determine the high pass rate. According to the research statistics, we can confidently tell that 99% candidates after using our products have passed the Service-Cloud-Consultant Exam Dumps.Zip exam. The content of our Service-Cloud-Consultant Exam Dumps.Zip practice engine is based on real exam by whittling down superfluous knowledge without delinquent mistakes rather than dropping out of reality. Being subjected to harsh tests of market, our Service-Cloud-Consultant Exam Dumps.Zip exam questions are highly the manifestation of responsibility carrying out the tenets of customer oriented. According to the research statistics, we can confidently tell that 99% candidates have passed the Service-Cloud-Consultant Exam Dumps.Zip exam.
But our Service-Cloud-Consultant Exam Dumps.Zip exam questions have made it.
If the user finds anything unclear in the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Dumps.Zip exam questions exam, we will send email to fix it, and our team will answer all of your questions related to the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Exam Dumps.Zip actual exam. Every page is carefully arranged by our experts with clear layout and helpful knowledge to remember. Our Latest Test Service-Cloud-Consultant Collection Sheet exam questions just focus on what is important and help you achieve your goal.
Among all substantial practice materials with similar themes, our Service-Cloud-Consultant Exam Dumps.Zip practice materials win a majority of credibility for promising customers who are willing to make progress in this line. With excellent quality at attractive price, our Service-Cloud-Consultant Exam Dumps.Zip exam questions get high demand of orders in this fierce market. You can just look at the data about the hot hit on the Service-Cloud-Consultant Exam Dumps.Zip study braindumps everyday, and you will know that how popular our Service-Cloud-Consultant Exam Dumps.Zip learning guide is.
Salesforce Service-Cloud-Consultant Exam Dumps.Zip - They compile each answer and question carefully.
Omgzlook is a website which is able to speed up your passing the Salesforce certification Service-Cloud-Consultant Exam Dumps.Zip exams. Our Salesforce certification Service-Cloud-Consultant Exam Dumps.Zip exam question bank is produced by Omgzlook's experts's continuously research of outline and previous exam. When you are still struggling to prepare for passing the Salesforce certification Service-Cloud-Consultant Exam Dumps.Zip exams, please choose Omgzlook's latest Salesforce certification Service-Cloud-Consultant Exam Dumps.Zip exam question bank, and it will brings you a lot of help.
They tried their best to design the best Service-Cloud-Consultant Exam Dumps.Zip certification training dumps from our company for all people. By our study materials, all people can prepare for their Service-Cloud-Consultant Exam Dumps.Zip exam in the more efficient method.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC is creating an inbound customer support contact center to handle questions about using its products. What should be considered when designing the contact center?
A. Average handling time and first call resolution time
B. Agent skill-based routing and predictive dialer
C. Automatic call distributor and interactive voice response
D. Workforce management and customer satisfaction score
Answer: C
QUESTION NO: 2
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 5
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
Adobe AD0-E207 - Omgzlook provide a good after-sales service for all customers. If you do not receive our Blue Prism ROM2 study materials, please contact our online workers. Omgzlook has more than 10 years experience in IT certification IAPP CIPP-C exam training, including questions and answers. All popular official tests have been included in our SAP C-IEE2E-2404 study materials. Pegasystems PEGACPLSA88V1 - With Omgzlook, you could throw yourself into the exam preparation completely.
Updated: May 28, 2022