And we will send you the new updates if our experts make them freely. On condition that you fail the exam after using our Service-Cloud-Consultant Free Download Pdf study guide unfortunately, we will switch other versions for you or give back full of your refund. All we do and the promises made are in your perspective. In addition, our Service-Cloud-Consultant Free Download Pdf study materials will be updated according to the newest test syllabus. So you can completely rely on our Service-Cloud-Consultant Free Download Pdf study materials to pass the exam. With years of experience dealing with Service-Cloud-Consultant Free Download Pdf learning engine, we have thorough grasp of knowledge which appears clearly in our Service-Cloud-Consultant Free Download Pdf study quiz with all the keypoints and the latest questions and answers.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Now IT industry is more and more competitive.
The finicky points can be solved effectively by using our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Free Download Pdf exam questions. If you have decided to upgrade yourself by passing Salesforce certification Valid Service-Cloud-Consultant Exam Discount exam, then choosing Omgzlook is not wrong. Our Omgzlook promise you that you can pass your first time to participate in the Salesforce certification Valid Service-Cloud-Consultant Exam Discount exam and get Salesforce Valid Service-Cloud-Consultant Exam Discount certification to enhance and change yourself.
So accordingly, we offer three versions of free demos for you to download. Our Service-Cloud-Consultant Free Download Pdf practice questions are on the cutting edge of this line with all the newest contents for your reference. Free demos are understandable and part of the Service-Cloud-Consultant Free Download Pdf exam materials as well as the newest information for your practice.
Salesforce Service-Cloud-Consultant Free Download Pdf - The strength of Omgzlook is embodied in it.
We have handled professional Service-Cloud-Consultant Free Download Pdf practice materials for over ten years. Our experts have many years’ experience in this particular line of business, together with meticulous and professional attitude towards jobs. Their abilities are unquestionable, besides, Service-Cloud-Consultant Free Download Pdf exam questions are priced reasonably with three kinds: the PDF, Software and APP online. Though the content is the same, but their displays are totally different and functionable.
We can help you pass the Salesforce Service-Cloud-Consultant Free Download Pdf exam smoothly. In order not to let success pass you by, do it quickly.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 5
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
We provide our SAP C_S4EWM_2023 exam braindumps on the superior quality and being confident that they will help you expand your horizon of knowledge of the exam. SAP P-BTPA-2408 - Not every training materials on the Internet have such high quality. SASInstitute A00-415 - Also, annual official test is also included. Getting Microsoft SC-300 certificate, you will get great benefits. During the trial process, you can learn about the three modes of VMware 3V0-21.23 study quiz and whether the presentation and explanation of the topic in VMware 3V0-21.23 preparation questions is consistent with what you want.
Updated: May 28, 2022