our Service-Cloud-Consultant Interactive Ebook exam prep is renowned for free renewal in the whole year. As you have experienced various kinds of exams, you must have realized that renewal is invaluable to study materials, especially to such important Service-Cloud-Consultant Interactive Ebook exams. And there is no doubt that being acquainted with the latest trend of exams will, to a considerable extent, act as a driving force for you to pass the Service-Cloud-Consultant Interactive Ebook exams and realize your dream of living a totally different life. And our Service-Cloud-Consultant Interactive Ebook exam questions own a high quality which is easy to understand and practice. At the same time, our price is charming. The dynamic society prods us to make better.
Welcome your purchase for our Service-Cloud-Consultant Interactive Ebook exam torrent.
At the same time, as long as the user ensures that the network is stable when using our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Interactive Ebook training materials, all the operations of the learning material of can be applied perfectly. The content of our Service-Cloud-Consultant Dumps Free Download study materials has always been kept up to date. We will inform you by E-mail when we have a new version.
You will also get more salary, and then you can provide a better life for yourself and your family. Service-Cloud-Consultant Interactive Ebook exam preparation is really good helper on your life path. Quickly purchase Service-Cloud-Consultant Interactive Ebook study guide and go to the top of your life!
Salesforce Service-Cloud-Consultant Interactive Ebook - So our customers can pass the exam with ease.
Our APP online version of Service-Cloud-Consultant Interactive Ebook exam questions has the advantage of supporting all electronic equipment. You just need to download the online version of our Service-Cloud-Consultant Interactive Ebook preparation dumps, and you can use our Service-Cloud-Consultant Interactive Ebook study quiz by any electronic equipment. We can promise that the online version will not let you down. We believe that you will benefit a lot from it if you buy our Service-Cloud-Consultant Interactive Ebook training materials.
If you like to use computer to learn, you can use the Software and the APP online versions of the Service-Cloud-Consultant Interactive Ebook exam questions. If you like to write your own experience while studying, you can choose the PDF version of the Service-Cloud-Consultant Interactive Ebook study materials.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
Salesforce ADM-201 - Besides, you can enjoy the best after-sales service. Palo Alto Networks PCCSE - In addition, when you are in the real exam environment, you can learn to control your speed and quality in answering questions and form a good habit of doing exercise, so that you’re going to be fine in the Salesforce Certified Service cloud consultant exam. If you are a college student, you can learn and use online resources through the student learning platform over the Juniper JN0-649 study materials. Our SAP C_TS462_2023 quiz torrent can help you get out of trouble regain confidence and embrace a better life. More importantly, we will promptly update our Microsoft MS-900 quiz torrent based on the progress of the letter and send it to you.
Updated: May 28, 2022