Since inception, our company has been working on the preparation of Service-Cloud-Consultant Test Tutorial learning guide, and now has successfully helped tens of thousands of candidates around the world to pass the exam. As a member of the group who are about to take the Service-Cloud-Consultant Test Tutorial exam, are you worried about the difficulties in preparing for the exam? Maybe this problem can be solved today, if you are willing to spend a few minutes to try our Service-Cloud-Consultant Test Tutorial actual exam. Every product will undergo a strict inspection process. In addition, there will have random check among different kinds of Service-Cloud-Consultant Test Tutorial study materials. With the Service-Cloud-Consultant Test Tutorial test training, you can both have the confidence and gumption to ask for better treatment.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Then join our preparation kit.
The combination of Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Tutorial Exam practice software and PDF Questions and Answers make the preparation easier and increase the chances to get higher score in the Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test Tutorial exam. What most useful is that PDF format of our New Service-Cloud-Consultant Exam Objectives exam materials can be printed easily, you can learn it everywhere and every time you like. It is really convenient for candidates who are busy to prepare the exam.
Omgzlook is the best platform, which offers braindumps for Service-Cloud-Consultant Test Tutorial Certification exam duly prepared by experts. Our Service-Cloud-Consultant Test Tutorial exam material is good to Service-Cloud-Consultant Test Tutorial pass exam in a week. Now you can become Service-Cloud-Consultant Test Tutorialcertified professional with Dumps preparation material.
Salesforce Service-Cloud-Consultant Test Tutorial - Also, they have respect advantages.
With many advantages such as immediate download, simulation before the real exam as well as high degree of privacy, our Service-Cloud-Consultant Test Tutorial actual exam survives all the ordeals throughout its development and remains one of the best choices for those in preparation for Service-Cloud-Consultant Test Tutorial exam. Many people have gained good grades after using our Service-Cloud-Consultant Test Tutorial real dumps, so you will also enjoy the good results. Don’t hesitate any more. Time and tide wait for no man. Come and buy our Service-Cloud-Consultant Test Tutorial exam questions!
However, how to pass Salesforce certification Service-Cloud-Consultant Test Tutorial exam quickly and simply? Our Omgzlook can always help you solve this problem quickly. In Omgzlook we provide the Service-Cloud-Consultant Test Tutorial certification exam training tools to help you pass the exam successfully.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 5
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
To pass the exam in limited time, you will find it as a piece of cake with the help of our VMware 2V0-12.24 study engine! ACAMS CAMS-KR - Through so many feedbacks of these products, our Omgzlook products prove to be trusted. They are abundant and effective enough to supply your needs of the SAP C_C4H51_2405 exam. EMC D-PSC-DY-23 - If you fail to pass the exam, Omgzlook will full refund to you. Huawei H20-423_V1.0 - Besides, you can take notes on it whenever you think of something important.
Updated: May 28, 2022