If you can’t wait getting the certificate, you are supposed to choose our Service-Cloud-Consultant Valid Exam Collection File study guide. our Service-Cloud-Consultant Valid Exam Collection File actual exam has won thousands of people’s support. All of them have passed the exam and got the certificate. However, since there was lots of competition in this industry, the smartest way to win the battle is improving the quality of our practice materials, which we did a great job. With passing rate up to 98 to 100 percent, you will get through the Service-Cloud-Consultant Valid Exam Collection File exam with ease. As a consequence you are able to keep pace with the changeable world and remain your advantages with our Service-Cloud-Consultant Valid Exam Collection File training braindumps.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You can totally rely on us.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Valid Exam Collection File - Salesforce Certified Service cloud consultant Whatever where you are, whatever what time it is, just an electronic device, you can do exercises. Omgzlook's study guides are your best ally to get a definite success in Service-Cloud-Consultant Latest Exam Pdf exam. The guides contain excellent information, exam-oriented questions and answers format on all topics of the certification syllabus.
The clients can download our Service-Cloud-Consultant Valid Exam Collection File exam questions and use our them immediately after they pay successfully. Our system will send our Service-Cloud-Consultant Valid Exam Collection File learning prep in the form of mails to the client in 5-10 minutes after their successful payment. The mails provide the links and if only the clients click on the links they can log in our software immediately to learn our Service-Cloud-Consultant Valid Exam Collection File guide materials.
Salesforce Service-Cloud-Consultant Valid Exam Collection File - Actually, you must not impoverish your ambition.
Now, let us show you why our Service-Cloud-Consultant Valid Exam Collection File exam questions are absolutely your good option. First of all, in accordance to the fast-pace changes of bank market, we follow the trend and provide the latest version of Service-Cloud-Consultant Valid Exam Collection File study materials to make sure you learn more knowledge. Secondly, since our Service-Cloud-Consultant Valid Exam Collection File training quiz appeared on the market, seldom do we have the cases of customer information disclosure. We really do a great job in this career!
Besides, without prolonged reparation you can pass the Service-Cloud-Consultant Valid Exam Collection File exam within a week long. Everyone's life course is irrevocable, so missing the opportunity of this time will be a pity.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 5
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
SAP C_THR81_2405 - So 20-30 hours of study is enough for you to deal with the exam. They always treat customers with courtesy and respect to satisfy your need on our SAP C_S4FCF_2023 exam dumps. How can our SAP C_SAC_2402 practice materials become salable products? Their quality with low prices is unquestionable. Cisco 300-730 - The statistical reporting function is provided to help students find weak points and deal with them. The questions and answers of our MuleSoft MCPA-Level-1 study tool have simplified the important information and seized the focus and are updated frequently by experts to follow the popular trend in the industry.
Updated: May 28, 2022