It will be a first step to achieve your dreams. If we update, we will provide you professional latest version of Service-Cloud-Consultant Learning Materials dumps torrent as soon as possible, which means that you keep up with your latest knowledge in time. Therefore, we believe that you will never regret to use the Service-Cloud-Consultant Learning Materials exam dumps. There may be a lot of people feel that the preparation process for Service-Cloud-Consultant Learning Materials exams is hard and boring, and hard work does not necessarily mean good results, which is an important reason why many people are afraid of examinations. Today, our Service-Cloud-Consultant Learning Materials exam materials will radically change this. Our Service-Cloud-Consultant Learning Materials real exam try to ensure that every customer is satisfied, which can be embodied in the convenient and quick refund process.
Salesforce Service Cloud Consultant Service-Cloud-Consultant It is useless if you do not prepare well.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Learning Materials - Salesforce Certified Service cloud consultant We have tried our best to simply the difficult questions. So you must act from now. As we all know, time and tide wait for no man.
When you try our part of Salesforce certification Service-Cloud-Consultant Learning Materials exam practice questions and answers, you can make a choice to our Omgzlook. We will be 100% providing you convenience and guarantee. Remember that making you 100% pass Salesforce certification Service-Cloud-Consultant Learning Materials exam is Omgzlook.
Salesforce Service-Cloud-Consultant Learning Materials - I wish you good luck.
Omgzlook website is fully equipped with resources and the questions of Salesforce Service-Cloud-Consultant Learning Materials exam, it also includes the Salesforce Service-Cloud-Consultant Learning Materials exam practice test. Which can help candidates prepare for the exam and pass the exam. You can download the part of the trial exam questions and answers as a try. Omgzlook provide true and comprehensive exam questions and answers. With our exclusive online Salesforce Service-Cloud-Consultant Learning Materials exam training materials, you'll easily through Salesforce Service-Cloud-Consultant Learning Materials exam. Our site ensure 100% pass rate.
We all know that in the fiercely competitive IT industry, having some IT authentication certificates is very necessary. IT authentication certificate is a best proof for your IT professional knowledge and experience.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 2
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 3
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
QUESTION NO: 4
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 5
What metrics should a contact center manager consider to measure adoption of Salesforce
Knowledge?
(Choose 2)
A. Number of solutions created by agent
B. Number of articles created by agent
C. Number of articles attached to a case
D. Number of cases escalated by agent
Answer: B,C
EMC D-PM-IN-23 - Passed the exam certification in the IT industry will be reflected in international value. GAQM CSCM-001 - The questions and answers provided by Omgzlook is obtained through the study and practice of Omgzlook IT elite. Salesforce Oracle 1Z0-819 certification exam will definitely lead you to a better career prospects. Omgzlook Salesforce PECB Lead-Cybersecurity-Manager exam training materials bear with a large number of the exam questions you need, which is a good choice. Omgzlook's Salesforce SAP C-ARCON-2404 exam training materials is the best training materials, this is not doubt.
Updated: May 28, 2022