As we all know, time and tide waits for no man. If you really want to pass the Service-Cloud-Consultant Collection File exam, you should choose our first-class Service-Cloud-Consultant Collection File study materials. And you cannot miss the opportunities this time for as the most important and indispensable practice materials in this line, we have confidence in the quality of our Service-Cloud-Consultant Collection File practice materials, and offer all after-sales services for your consideration and acceptance. Time and tide wait for no man, if you want to save time, please try to use our Service-Cloud-Consultant Collection File preparation exam, it will cherish every minute of you and it will help you to create your life value. With the high pass rate of our Service-Cloud-Consultant Collection File exam questions as 98% to 100% which is unbeatable in the market, we are proud to say that we have helped tens of thousands of our customers achieve their dreams and got their Service-Cloud-Consultant Collection File certifications. All the key and difficult points of the Service-Cloud-Consultant Collection File exam have been summarized by our experts.
Salesforce Service Cloud Consultant Service-Cloud-Consultant You must feel scared and disappointed.
Just study with our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Collection File exam braindumps 20 to 30 hours, and you will be able to pass the exam. our Latest Service-Cloud-Consultant Practice Questions Sheet study materials will also save your time and energy in well-targeted learning as we are going to make everything done in order that you can stay focused in learning our Latest Service-Cloud-Consultant Practice Questions Sheet study materials without worries behind. We are so honored and pleased to be able to read our detailed introduction and we will try our best to enable you a better understanding of our Latest Service-Cloud-Consultant Practice Questions Sheet study materials better.
As long as our Service-Cloud-Consultant Collection File learning material updated, users will receive the most recent information from our Service-Cloud-Consultant Collection File learning materials. So, buy our products immediately! To meet the needs of users, and to keep up with the trend of the examination outline, our products will provide customers with larest version of our products.
Salesforce Service-Cloud-Consultant Collection File study materials are here waiting for you!
Are you an IT staff? Are you enroll in the most popular IT certification exams? If you tell me "yes", then I will tell you a good news that you're in luck. Omgzlook's Salesforce Service-Cloud-Consultant Collection File exam training materials can help you 100% pass the exam. This is a real news. If you want to scale new heights in the IT industry, select Omgzlook please. Our training materials can help you pass the IT exams. And the materials we have are very cheap. Do not believe it, see it and then you will know.
Every day they are on duty to check for updates of Service-Cloud-Consultant Collection File study materials for providing timely application. We also welcome the suggestions from our customers, as long as our clients propose rationally.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
Google ChromeOS-Administrator - So the choice is important. Besides, the price of our HP HPE2-N71 learning guide is very favourable even the students can afford it. Microsoft AI-900 - With this certification, you can light up your heart light in your life. CompTIA CS0-003 - And we are grimly determined and confident in helping you. After you used Omgzlook Salesforce Microsoft AZ-800 dumps, you still fail in Microsoft AZ-800 test and then you will get FULL REFUND.
Updated: May 28, 2022