And we keep ameliorate our Service-Cloud-Consultant Bible latest material according to requirements of Service-Cloud-Consultant Bible exam. Besides, we arranged our Service-Cloud-Consultant Bible exam prep with clear parts of knowledge. You may wonder whether our Service-Cloud-Consultant Bible real questions are suitable for your current level of knowledge about computer, as a matter of fact, our Service-Cloud-Consultant Bible exam prep applies to exam candidates of different degree. If you have any questions about the exam, Omgzlook the Salesforce Service-Cloud-Consultant Bible will help you to solve them. Within a year, we provide free updates. But we keep being the leading position in contrast.
Salesforce Service Cloud Consultant Service-Cloud-Consultant If you feel exam is a headache, don't worry.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Bible - Salesforce Certified Service cloud consultant Of course, with studying hard, you can pass the exam. We sincerely encourage you to challenge yourself as long as you have the determination to study new knowledge. Our Valid Service-Cloud-Consultant Test Collection File exam material is full of useful knowledge, which can strengthen your capacity for work.
If you are concerned about the test, however, you can choose Omgzlook's Salesforce Service-Cloud-Consultant Bible exam training materials. No matter how low your qualifications, you can easily understand the content of the training materials. And you can pass the exam successfully.
Salesforce Service-Cloud-Consultant Bible - Our products are just suitable for you.
Omgzlook is a website to provide a targeted training for Salesforce certification Service-Cloud-Consultant Bible exam. Omgzlook is also a website which can not only make your expertise to get promoted, but also help you pass Salesforce certification Service-Cloud-Consultant Bible exam for just one time. The training materials of Omgzlook are developed by many IT experts' continuously using their experience and knowledge to study, and the quality is very good and have very high accuracy. Once you select our Omgzlook, we can not only help you pass Salesforce certification Service-Cloud-Consultant Bible exam and consolidate their IT expertise, but also have a one-year free after-sale Update Service.
You will get your Service-Cloud-Consultant Bible certification with little time and energy by the help of out dumps. Omgzlook is constantly updated in accordance with the changing requirements of the Salesforce certification.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
Universal containers is trying to reduce the amount of time support agents spend creating cases. The new method case creation must allow for 4000 - 5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the consultant suggest?
A. On-Demand Email-to-case
B. Omni channel routing
C. Web to case forms
D. Standard email to case
Answer: A
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
QUESTION NO: 3
Using standard case management capabilities, what can be emailed to a customer as a PDF attachment?
A. Knowledge articles attached to the case
B. Articles appearing in the Knowledge sidebar
C. Contract details related to the entitlement
D. Products and assets associated to the case
Answer: A
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
If you delete a case, which two also get deleted? (Choose two answers)
A. Solution
B. Event
C. Attachments
D. Account
Answer: B,C
Microsoft AZ-500 - If you buy the Omgzlook's products, we will not only spare no effort to help you pass the certification exam, but also provide a free update and upgrade service. As we all know, it is not an easy thing to gain the PECB ISO-IEC-27001-Lead-Implementer certification. Finally, Omgzlook's latest Salesforce HP HPE0-V28 simulation test, exercise questions and answers have come out. Our dumps collection will save you much time and ensure you get high mark in Databricks Databricks-Machine-Learning-Associate actual test with less effort. IIA IIA-CIA-Part1-KR - Our questions and answers will not only allow you effortlessly through the exam first time, but also can save your valuable time.
Updated: May 28, 2022