When the materials arrive, they may just have a little time to read them before the exam. However, with Service-Cloud-Consultant Answers exam questions, you will never encounter such problems, because our materials are distributed to customers through emails. After you have successfully paid, you can immediately receive Service-Cloud-Consultant Answers test guide from our customer service staff, and then you can start learning immediately. In order to gain the certification quickly, people have bought a lot of study materials, but they also find that these materials don’t suitable for them and also cannot help them. If you also don’t find the suitable Service-Cloud-Consultant Answers test guide, we are willing to recommend that you should use our study materials. If you are a child's mother, with Service-Cloud-Consultant Answers test answers, you will have more time to stay with your if you are a student, with Service-Cloud-Consultant Answers exam torrent, you will have more time to travel to comprehend the wonders of the world.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Moreover, we have Demos as freebies.
In order to meet the different need from our customers, the experts and professors from our company designed three different versions of our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Answers exam questions for our customers to choose, including the PDF version, the online version and the software version. According to your need, you can choose the most suitable version of our Salesforce Certified Service cloud consultant guide torrent for yourself. The three different versions have different functions.
As we will find that, get the test Service-Cloud-Consultant Answers certification, acquire the qualification of as much as possible to our employment effect is significant. But how to get the test Service-Cloud-Consultant Answers certification didn't own a set of methods, and cost a lot of time to do something that has no value. With our Service-Cloud-Consultant Answers exam Practice, you will feel much relax for the advantages of high-efficiency and accurate positioning on the content and formats according to the candidates’ interests and hobbies.
Salesforce Service-Cloud-Consultant Answers - We always put your needs in the first place.
We can say that how many the Service-Cloud-Consultant Answers certifications you get and obtain qualification certificates, to some extent determines your future employment and development, as a result, the Service-Cloud-Consultant Answers exam guide is committed to helping you become a competitive workforce, let you have no trouble back at home. Actually, just think of our Service-Cloud-Consultant Answers test prep as the best way to pass the exam is myopic. They can not only achieve this, but ingeniously help you remember more content at the same time.
Many customers may be doubtful about our price. The truth is our price is relatively cheap among our peer.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 2
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 3
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 4
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Import payment data into Salesforce and add to the contact page layout as a related list.
B. Create a Visualforce page that retrieves payment information via a Web Service call-out.
C. Use Lightning Connect to connect and access data in real-time from the billing system.
D. Create a custom tab of type URL that displays a search page from the billing system.
Answer: B,D
Even if you have a week foundation, I believe that you will get the certification by using our SAP C-TS414-2023 study materials. Our SAP C-TS414-2023 exam questions are compiled by experts and approved by authorized personnel and boost varied function so that you can learn SAP C-TS414-2023 test torrent conveniently and efficiently. Our Salesforce Public-Sector-Solutions practice exam will be your best assistant to get the Salesforce Public-Sector-Solutions certification. However, it’s not easy for those work officers who has less free time to prepare such an Microsoft MD-102 exam. Not only we offer the best EMC D-RP-OE-A-24 training prep, but also our sincere and considerate attitude is praised by numerous of our customers.
Updated: May 28, 2022