As is known to us, there are best sale and after-sale service of the Service-Cloud-Consultant Test certification training dumps all over the world in our company. Our company has employed a lot of excellent experts and professors in the field in the past years, in order to design the best and most suitable Service-Cloud-Consultant Test latest questions for all customers. More importantly, it is evident to all that the Service-Cloud-Consultant Test training materials from our company have a high quality, and we can make sure that the quality of our products will be higher than other study materials in the market. You can effortlessly yield the printouts of Service-Cloud-Consultant Test exam study material as well, PDF files make it extremely simple for you to switch to any topics with a click. While the Practice Software creates is an actual test environment for your Service-Cloud-Consultant Test certification exam. Of course, we also know that how to keep an optimistic mind is a question that is very difficult for a lot of people to answer.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Their efficiency has far beyond your expectation!
If you try on our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Test exam braindumps, you will be very satisfied with its content and design. It is fast and convenient out of your imagination. Unlike other kinds of exam files which take several days to wait for delivery from the date of making a purchase, our Latest Service-Cloud-Consultant Exam Materials study materials can offer you immediate delivery after you have paid for them.
Our Service-Cloud-Consultant Test quiz guide is of high quality, which mainly reflected in the passing rate. We can promise higher qualification rates for our Service-Cloud-Consultant Test exam question than materials of other institutions. Because our products are compiled by experts from various industries and they are based on the true problems of the past years and the development trend of the industry.
Salesforce Service-Cloud-Consultant Test - It can help a lot of people achieve their dream.
In this social-cultural environment, the Service-Cloud-Consultant Test certificates mean a lot especially for exam candidates like you. To some extent, these Service-Cloud-Consultant Test certificates may determine your future. With respect to your worries about the practice exam, we recommend our Service-Cloud-Consultant Test preparation materials which have a strong bearing on the outcomes dramatically. For a better understanding of their features, please follow our website and try on them.
There a galaxy of talents in the 21st century, but professional IT talents not so many. Society need a large number of professional IT talents.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
There are so many success examples by choosing our SAP C_SIGDA_2403 guide quiz, so we believe you can be one of them. More and more people choose Salesforce PECB ISO-IEC-27001-Lead-Auditor exam. If you require any further information about either our CompTIA SY0-701 preparation exam or our corporation, please do not hesitate to let us know. Our Salesforce Microsoft AZ-800 exam training materials contains questions and answers. We assume all the responsibilities our WGU Introduction-to-IT simulating practice may bring you foreseeable outcomes and you will not regret for believing in us assuredly.
Updated: May 28, 2022