As the saying goes, to sensible men, every day is a day of reckoning. Time is very important to people. People often complain that they are wasting their time on study and work. In order to get the CRT-261 Latest Exam Simulator Free certification with the less time and energy investment, you need a useful and valid Salesforce study material for your preparation. CRT-261 Latest Exam Simulator Free free download pdf will be the right material you find. About some esoteric points, they illustrate with examples for you on the CRT-261 Latest Exam Simulator Free exam braindumps.
Salesforce Service Cloud Consultant CRT-261 The secret of success is constancy to purpose.
Salesforce Service Cloud Consultant CRT-261 Latest Exam Simulator Free - Certification Preparation for Service Cloud Consultant With the rapid development of the economy, the demands of society on us are getting higher and higher. The content of our CRT-261 Latest Study Questions Ppt pass guide covers the most of questions in the actual test and all you need to do is review our CRT-261 Latest Study Questions Ppt vce dumps carefully before taking the exam. Then you can pass the actual test quickly and get certification easily.
In addition, there are many other advantages of our CRT-261 Latest Exam Simulator Free learning guide. Hope you can give it a look and you will love it for sure! The CRT-261 Latest Exam Simulator Free study braindumps are compiled by our frofessional experts who have been in this career fo r over ten years.
Salesforce CRT-261 Latest Exam Simulator Free - Omgzlook will never disappoint you.
If you are not satisfied with the function of PDF version which just only provide you the questions and answers, the APP version of CRT-261 Latest Exam Simulator Free exam cram materials can offer you more. APP version can not only simulate the real test scene but also point out your mistakes and notice you to practice many times. This version of Salesforce CRT-261 Latest Exam Simulator Free exam cram materials is rather powerful. If you are willing, you can mark your performance every day and adjust your studying and preparation relatively. CRT-261 Latest Exam Simulator Free exam cram materials will try our best to satisfy your demand.
So you have nothing to worry about, only to study with our CRT-261 Latest Exam Simulator Free exam questions with full attention. And as we have been in this career for over ten years, our CRT-261 Latest Exam Simulator Free learning materials have became famous as a pass guarantee.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 3
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 4
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
Omgzlook will help you with its valid and high quality F5 302 prep torrent. Microsoft MB-910 - To make your review more comfortable and effective, we made three versions as well as a series of favorable benefits for you. To contribute the long-term of cooperation with our customers, we offer great discount for purchasing our Huawei H20-421_V1.0 exam pdf. If you compare our CompTIA PT0-003 training engine with the real exam, you will find that our study materials are highly similar to the real exam questions. HP HP2-I73 - To enhance further your exam ability and strengthen your learning, you can benefit yourself getting practice Salesforce real dumps.
Updated: May 28, 2022