Whatever exam you choose to take, Omgzlook training dumps will be very helpful to you. Because all questions in the actual test are included in Omgzlook practice test dumps which provide you with the adequate explanation that let you understand these questions well. As long as you master these questions and answers, you will sail through the exam you want to attend. If you are accustomed to using the printed version of the material, we have a PDF version of the CRT-261 Latest Exam Dumps Materials study tool for you to download and print, so that you can view the learning materials as long as you have free time. If you choose to study online, we have an assessment system that will make an assessment based on your learning of the CRT-261 Latest Exam Dumps Materials qualification test to help you identify weaknesses so that you can understand your own defects of knowledge and develop a dedicated learning plan. The talent is everywhere in modern society.
Salesforce Service Cloud Consultant CRT-261 The secret of success is constancy to purpose.
Salesforce Service Cloud Consultant CRT-261 Latest Exam Dumps Materials - Certification Preparation for Service Cloud Consultant With the rapid development of the economy, the demands of society on us are getting higher and higher. The content of our Reliable CRT-261 Guide Files pass guide covers the most of questions in the actual test and all you need to do is review our Reliable CRT-261 Guide Files vce dumps carefully before taking the exam. Then you can pass the actual test quickly and get certification easily.
The CRT-261 Latest Exam Dumps Materials study braindumps are compiled by our frofessional experts who have been in this career fo r over ten years. Carefully written and constantly updated content of our CRT-261 Latest Exam Dumps Materials exam questions can make you keep up with the changing direction of the exam, without aimlessly learning and wasting energy. In addition, there are many other advantages of our CRT-261 Latest Exam Dumps Materials learning guide.
Salesforce CRT-261 Latest Exam Dumps Materials - This is indeed a huge opportunity.
If you are not satisfied with the function of PDF version which just only provide you the questions and answers, the APP version of CRT-261 Latest Exam Dumps Materials exam cram materials can offer you more. APP version can not only simulate the real test scene but also point out your mistakes and notice you to practice many times. This version of Salesforce CRT-261 Latest Exam Dumps Materials exam cram materials is rather powerful. If you are willing, you can mark your performance every day and adjust your studying and preparation relatively. CRT-261 Latest Exam Dumps Materials exam cram materials will try our best to satisfy your demand.
As a responsible company, we don't ignore customers after the deal, but will keep an eye on your exam situation. Although we can assure you the passing rate of our CRT-261 Latest Exam Dumps Materials training guide nearly 100 %, we can also offer you a full refund if you still have concerns.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 4
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
Omgzlook will help you with its valid and high quality IBM C1000-101-KR prep torrent. IBM S1000-007 - So, there is considerate and concerted cooperation for your purchasing experience accompanied with patient staff with amity. To contribute the long-term of cooperation with our customers, we offer great discount for purchasing our Fortinet NSE7_LED-7.0 exam pdf. New questions will be added into the study materials, unnecessary questions will be deleted from the Blue Prism ROM2 exam simulation. One remarkable feature of SAP C_TS462_2022-KR actual dumps questions and answers is their similarity with the real exam scenario.
Updated: May 28, 2022