We strongly advise you to buy our online engine and windows software of the CRT-261 Practice Exam Fee study materials, which can simulate the real test environment. There is no doubt that you will never feel bored on learning our CRT-261 Practice Exam Fee practice materials because of the smooth operation. You will find that learning is becoming interesting and easy. After buying our CRT-261 Practice Exam Fee latest material, the change of gaining success will be over 98 percent. Many exam candidates ascribe their success to our CRT-261 Practice Exam Fee real questions and become our regular customers eventually. At present, artificial intelligence is developing so fast.
Salesforce Service Cloud Consultant CRT-261 We guarantee you 100% to pass the exam.
Salesforce Service Cloud Consultant CRT-261 Practice Exam Fee - Certification Preparation for Service Cloud Consultant Besides, it can all the time provide what you want. So that you can know the Omgzlook's exam material is real and effective. As we all know, in the era of the popularity of the Internet, looking for information is a very simple thing.
Omgzlook can not only provide all the information related to the Salesforce certification CRT-261 Practice Exam Fee exam for the candidates, but also provide a good learning opportunity for them. Omgzlook be able to help you pass Salesforce certification CRT-261 Practice Exam Fee exam successfully. Having a Salesforce CRT-261 Practice Exam Fee certification can enhance your employment prospects,and then you can have a lot of good jobs.
Salesforce CRT-261 Practice Exam Fee - Never feel sorry to invest yourself.
Our experts offer help by diligently working on the content of CRT-261 Practice Exam Fee learning questions more and more accurate. Being an exam candidate in this area, we believe after passing the exam by the help of our CRT-261 Practice Exam Fee practice materials, you will only learn a lot from this CRT-261 Practice Exam Fee exam but can handle many problems emerging in a long run. You can much more benefited form our CRT-261 Practice Exam Fee study guide. Don't hesitate, it is worthy to purchase!
With the help of our hardworking experts, our CRT-261 Practice Exam Fee exam braindumps have been on the front-front of this industry and help exam candidates around the world win in valuable time. With years of experience dealing with exam, they have thorough grasp of knowledge which appears clearly in our CRT-261 Practice Exam Fee actual exam.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 3
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 4
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 5
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
The Juniper JN0-280 prep torrent we provide will cost you less time and energy. There is a large range of PMI PMP-KR certifications that can help you improve your professional worth and make your dreams come true. Although the pass rate of our Microsoft DP-203-KR study materials can be said to be the best compared with that of other exam tests, our experts all are never satisfied with the current results because they know the truth that only through steady progress can our Microsoft DP-203-KR preparation braindumps win a place in the field of exam question making forever. At present we will provide all candidates who want to pass the APICS CSCP-KR exam with three different versions for your choice. Many competitors simulate and strive to emulate our standard, but our SAP C_THR70_2404 training branindumps outstrip others in many aspects, so it is incumbent on us to offer help.
Updated: May 28, 2022