If you are still hesitating whether to select Omgzlook, you can free download part of our exam practice questions and answers from Omgzlook website to determine our reliability. If you choose to download all of our providing exam practice questions and answers, Omgzlook dare 100% guarantee that you can pass Salesforce certification CRT-261 Reliable Exam Simulations exam disposably with a high score. For example, our CRT-261 Reliable Exam Simulations study materials perhaps can become your new attempt. In fact, learning our CRT-261 Reliable Exam Simulations learning quiz is a good way to inspire your spirits. If you choose Omgzlook, but don't pass the exam, we will 100% refund full of your cost to you.
Salesforce Service Cloud Consultant CRT-261 So you can take a best preparation for the exam.
Salesforce Service Cloud Consultant CRT-261 Reliable Exam Simulations - Certification Preparation for Service Cloud Consultant They still attentively accomplish their tasks. Omgzlook's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
Our CRT-261 Reliable Exam Simulations study materials absolutely can add more pleasure to your life. You just need a chance to walk out. You can click to see the comments of the CRT-261 Reliable Exam Simulations exam braindumps and how we changed their life by helping them get the CRT-261 Reliable Exam Simulations certification.
Salesforce CRT-261 Reliable Exam Simulations - It will help us to pass the exam successfully.
What is your reason for wanting to be certified with CRT-261 Reliable Exam Simulations? I believe you must want to get more opportunities. As long as you use CRT-261 Reliable Exam Simulations learning materials and get a CRT-261 Reliable Exam Simulations certificate, you will certainly be appreciated by the leaders. As you can imagine that you can get a promotion sooner or latter, not only on the salary but also on the position, so what are you waiting for? Just come and buy our CRT-261 Reliable Exam Simulations study braindumps.
To get the Salesforce CRT-261 Reliable Exam Simulations exam certification is the goal of many IT people & Network professionals. The pass rate of Omgzlook is incredibly high.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
Of course you can freely change another SAP C_S4EWM_2023 exam guide to prepare for the next exam. Lpi 306-300 - Then, you need to upgrade and develop yourself. As long as you study with our Juniper JN0-223 exam questions for 20 to 30 hours, you will pass the exam for sure. SAP C-THR87-2405 - Whatever exam you choose to take, Omgzlook training dumps will be very helpful to you. Moreover our IBM C1000-178 test guides provide customers with supplement service-mock test, which can totally inspire them to study hard and check for defects during their learning process.
Updated: May 28, 2022