During the prolonged review, many exam candidates feel wondering attention is hard to focus. But our CRT-261 Exam Flashcards real exam is high efficient which can pass the CRT-261 Exam Flashcards exam during a week. To prevent you from promiscuous state, we arranged our CRT-261 Exam Flashcards learning materials with clear parts of knowledge. So 20-30 hours of study is enough for you to deal with the exam. When you get a CRT-261 Exam Flashcards certificate, you will be more competitive than others, so you can get a promotion and your wages will also rise your future will be controlled by yourselves. They always treat customers with courtesy and respect to satisfy your need on our CRT-261 Exam Flashcards exam dumps.
It all starts from our CRT-261 Exam Flashcards learning questions.
Most people may wish to use the shortest time to prepare for the test and then pass the test with our CRT-261 - Certification Preparation for Service Cloud Consultant Exam Flashcards study materials successfully because they have to spend their most time and energy on their jobs, learning, family lives and other important things. And it is easy to learn and understand our New CRT-261 Associate Level Exam exam questions. When you see other people in different industry who feel relaxed with high salary, do you want to try another field? And is the difficulty of learning a new piece of knowledge often deterring you? It doesn't matter, now New CRT-261 Associate Level Exam practice exam offers you a great opportunity to enter a new industry.
Are you staying up for the CRT-261 Exam Flashcards exam day and night? Do you have no free time to contact with your friends and families because of preparing for the exam? Are you tired of preparing for different kinds of exams? If your answer is yes, please buy our CRT-261 Exam Flashcards exam questions, which is equipped with a high quality. We can make sure that our CRT-261 Exam Flashcards study materials have the ability to help you solve your problem, and you will not be troubled by these questions above.
Salesforce CRT-261 Exam Flashcards - They are quite convenient.
With the rapid development of the world economy, it has been universally accepted that a growing number of people have longed to become the social elite. However, the competition of becoming the social elite is fierce for all people. The CRT-261 Exam Flashcards latest dumps will be a shortcut for a lot of people who desire to be the social elite. If you try your best to prepare for the CRT-261 Exam Flashcards exam and get the related certification in a short time, it will be easier for you to receive the attention from many leaders of the big company, and it also will be very easy for many people to get a decent job in the labor market by the CRT-261 Exam Flashcards learning guide.
Do you want to find a job that really fulfills your ambitions? That's because you haven't found an opportunity to improve your ability to lay a solid foundation for a good career. Our CRT-261 Exam Flashcards quiz torrent can help you get out of trouble regain confidence and embrace a better life.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 2
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
So a lot of people long to know the SAP C_ABAPD_2309 study questions in detail. In this case, we need a professional Microsoft PL-100 certification, which will help us stand out of the crowd and knock out the door of great company. Microsoft MB-910 - In order to ensure quality of the products, a lot of experts keep themselves working day and night. Our company always feedbacks our candidates with highly-qualified Microsoft MB-700 study guide and technical excellence and continuously developing the most professional Microsoft MB-700 exam materials. In order to let all people have the opportunity to try our products, the experts from our company designed the trial version of our SAP C-S4FCF-2023 prep guide for all people.
Updated: May 28, 2022