Our Certification Preparation for Service Cloud Consultant exam prep has taken up a large part of market. with decided quality to judge from customers' perspective, If you choose the right CRT-261 Pass4Sure Dumps Pdf practice braindumps, it will be a wise decision. Our behavior has been strictly ethical and responsible to you, which is trust worthy. This is the result of our efforts and the best gift to the user. And it is also proved and tested the quality of our CRT-261 Pass4Sure Dumps Pdf training engine is excellent. The Salesforce CRT-261 Pass4Sure Dumps Pdf exam questions aid its customers with updated and comprehensive information in an innovative style.
Salesforce Service Cloud Consultant CRT-261 It's never too late to know it from now on.
Salesforce Service Cloud Consultant CRT-261 Pass4Sure Dumps Pdf - Certification Preparation for Service Cloud Consultant At the same time, we also constantly upgrade our training materials. And this version also helps establish the confidence of the candidates when they attend the Exam CRT-261 Simulator Online exam after practicing. Because of the different habits and personal devices, requirements for the version of our Exam CRT-261 Simulator Online exam questions vary from person to person.
As the top-rated exam in IT industry, CRT-261 Pass4Sure Dumps Pdf certification is one of the most important exams. With CRT-261 Pass4Sure Dumps Pdf certificate, you can get more benefits. If you want to attend the exam, Omgzlook Salesforce CRT-261 Pass4Sure Dumps Pdf questions and answers can offer you convenience.
Salesforce CRT-261 Pass4Sure Dumps Pdf - Don't worry over trifles.
In order to meet the demand of all customers and protect your machines network security, our company can promise that our CRT-261 Pass4Sure Dumps Pdf test training guide have adopted technological and other necessary measures to ensure the security of personal information they collect, and prevent information leaks, damage or loss. In addition, the CRT-261 Pass4Sure Dumps Pdf exam dumps system from our company can help all customers ward off network intrusion and attacks prevent information leakage, protect user machines network security. If you choose our CRT-261 Pass4Sure Dumps Pdf study questions as your study tool, we can promise that we will try our best to enhance the safety guarantees and keep your information from revealing, and your privacy will be protected well. You can rest assured to buy the CRT-261 Pass4Sure Dumps Pdf exam dumps from our company.
The mission of Omgzlook is to make the valid and high quality Salesforce test pdf to help you advance your skills and knowledge and get the CRT-261 Pass4Sure Dumps Pdf exam certification successfully. When you visit our product page, you will find the detail information about CRT-261 Pass4Sure Dumps Pdf practice test.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
For example, it will note that how much time you have used to finish the Huawei H19-412_V1.0 study guide, and how much marks you got for your practice as well as what kind of the questions and answers you are wrong with. Network Appliance NS0-304 - As long as the road is right, success is near. We can make sure that all employees in our company have wide experience and advanced technologies in designing the ISACA IT-Risk-Fundamentals study dump. Using Google Google-Workspace-Administrator real questions will not only help you clear exam with less time and money but also bring you a bright future. After using the trial version, we believe that you will be willing to choose CompTIA FC0-U61 exam questions.
Updated: May 28, 2022