Every page and every points of knowledge have been written from professional experts who are proficient in this line and are being accounting for this line over ten years. And they know every detail about our CRT-261 Questions Fee learning prep and can help you pass the exam for sure. Our CRT-261 Questions Fee guide materials are high quality and high accuracy rate products. If you are worry about the coming CRT-261 Questions Fee exam, our CRT-261 Questions Fee study materials will help you solve your problem. In order to promise the high quality of our CRT-261 Questions Fee exam questions, our company has outstanding technical staff, and has perfect service system after sale. Passing the exam has never been so efficient or easy when getting help from our CRT-261 Questions Fee preparation engine.
Salesforce Service Cloud Consultant CRT-261 Please give us a chance to prove.
If you have any questions and doubts about the Certification Preparation for Service Cloud Consultant guide torrent we provide before or after the sale, you can contact us and we will send the customer service and the professional personnel to help you solve your issue about using CRT-261 - Certification Preparation for Service Cloud Consultant Questions Fee exam materials. What is more, our research center has formed a group of professional experts responsible for researching new technology of the CRT-261 Reliable Test Camp File study materials. The technology of the CRT-261 Reliable Test Camp File study materials will be innovated every once in a while.
With high-quality CRT-261 Questions Fee guide materials and flexible choices of learning mode, they would bring about the convenience and easiness for you. Every page is carefully arranged by our experts with clear layout and helpful knowledge to remember. In your every stage of review, our CRT-261 Questions Fee practice prep will make you satisfied.
Salesforce CRT-261 Questions Fee - Need any help, please contact with us again!
In order to pass Salesforce certification CRT-261 Questions Fee exam disposably, you must have a good preparation and a complete knowledge structure. Omgzlook can provide you the resources to meet your need.
Many people, especially the in-service staff, are busy in their jobs, learning, family lives and other important things and have little time and energy to learn and prepare the exam. But if you buy our CRT-261 Questions Fee test torrent, you can invest your main energy on your most important thing and spare 1-2 hours each day to learn and prepare the exam.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
Amazon DOP-C02-KR - In today's competitive IT profession, if you want to stabilize your own position, you will have to prove your professional knowledge and technology level. WGU Integrated-Physical-Sciences - For a better understanding of their features, please follow our website and try on them. HP HPE7-A01 - Omgzlook's training course has a high quality, which its practice questions have 95% similarity with real examination. Besides, we are punctually meeting commitments to offer help on Huawei H19-301_V3.0 study materials. Because of its popularity, you can use the Omgzlook Salesforce SAP C_IEE2E_2404 exam questions and answers to pass the exam.
Updated: May 28, 2022