Just come and buy it! What was your original intention of choosing a product? I believe that you must have something you want to get. CRT-261 Dumps Materials exam materials allow you to have greater protection on your dreams. Our staff knows our CRT-261 Dumps Materials study quiz play the role of panacea in the exam market which aim to bring desirable outcomes to you. The dynamic society prods us to make better. We believe if you compare our CRT-261 Dumps Materials training guide with the others, you will choose ours at once.
Salesforce Service Cloud Consultant CRT-261 Service is first!
At the same time, as long as the user ensures that the network is stable when using our CRT-261 - Certification Preparation for Service Cloud Consultant Dumps Materials training materials, all the operations of the learning material of can be applied perfectly. The experts in our company have been focusing on the CRT-261 Related Content examination for a long time and they never overlook any new knowledge. The content of our CRT-261 Related Content study materials has always been kept up to date.
After you get more opportunities, you can make full use of your talents. You will also get more salary, and then you can provide a better life for yourself and your family. CRT-261 Dumps Materials exam preparation is really good helper on your life path.
Salesforce CRT-261 Dumps Materials - So our customers can pass the exam with ease.
Our APP online version of CRT-261 Dumps Materials exam questions has the advantage of supporting all electronic equipment. You just need to download the online version of our CRT-261 Dumps Materials preparation dumps, and you can use our CRT-261 Dumps Materials study quiz by any electronic equipment. We can promise that the online version will not let you down. We believe that you will benefit a lot from it if you buy our CRT-261 Dumps Materials training materials.
Our PDF version can be printed and you can take notes as you like. We know that every user has their favorite.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 2
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 4
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
So if you buy our Microsoft MB-210 guide quiz, it will help you pass your exam and get the certification in a short time, and you will find that our Microsoft MB-210 study materials are good value for money. ASQ CQE - In addition, when you are in the real exam environment, you can learn to control your speed and quality in answering questions and form a good habit of doing exercise, so that you’re going to be fine in the Certification Preparation for Service Cloud Consultant exam. If you are a college student, you can learn and use online resources through the student learning platform over the IBM C1000-065 study materials. Our CIW 1D0-623 quiz torrent can help you get out of trouble regain confidence and embrace a better life. Juniper JN0-214 - So our product is a good choice for you.
Updated: May 28, 2022