ADM-251 Exam Syllabus & Salesforce ADM-251 Certification Questions - Salesforce Certified Sales Cloud Administration - Omgzlook

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ADM-251 PDF DEMO:

QUESTION NO: 1
Universal Containers currently uses the customizable forecasting feature. A sales representative at Universal Containers has four opportunities for the current quarter that are detailed below:
$3,500 opportunity in the Best Case forecast category
$2,000 opportunity in the Commit forecast category
$1,000 opportunity that has been closed/won
$1,000 opportunity that has been lost
What are the sales representatives Best Case forecast for the current quarter?
A.$6,500
B.$3,500
C.$2,000
D.$5,500
Answer: A

QUESTION NO: 2
Sales representatives at Universal Software need to collaborate with customers on sales deals to gather requirements, analyze solutions, and deliver proposals. Universal Software wants to ensure that customers are fully engaged throughout each stage in the sales process.
What solution should a consultant recommend to facilitate collaboration with customers? Choose 2 answers
A. Invite customers into private chatter groups
B. Add customers to Salesforce as Chatter Free users
C. Share Chatter files with customers
D. Allow customers to follow opportunities in Chatter
Answer: A,B

QUESTION NO: 3
What are the benefits of territory management? Choose 3 ANSWERS
A. Ability to include opportunity in more than one record.
B. Support for multiple forecast per user based on territory membership
C. Ability to expand private sharing model using account criteria(Missed)
D. Ability to generate account-sharing rule based on territory membership
E. Support to complex and frequently changing sales organization
Answer: B,C,E

QUESTION NO: 4
Universal Containers is undergoing a sales reorganization and wants to enable territory management. What should Universal Containers review before enabling territory management?
Choose 2 answers
A. Multi-currency and contracts
B. Quotes and orders
C. Account and opportunity sharing
D. Opportunities and forecasting
Answer: C,D

QUESTION NO: 5
Sales representatives at Universal Containers log activities on accounts, contacts, and opportunities. The sales manager wants to create a report to see all activities on all of the accounts that the manager owns, including activities on contacts and opportunities.
Which report should be recommended to the sales manager?
A. Activities report on accounts and contacts the manager owns
B. Activates report on accounts and opportunities the manager owns
C. Activities report on accounts the manager owns
D. Activities report on accounts, contacts, and opportunities the manager owns
Answer: C

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Updated: May 27, 2022