Our product boosts varied functions to be convenient for you to master the CRT-261 Duration training materials and get a good preparation for the exam and they include the self-learning, the self-assessment, stimulating the exam and the timing function. We provide 24-hours online on CRT-261 Duration guide prep customer service and the long-distance professional personnel assistance to for the client. If clients have any problems about our CRT-261 Duration study materials they can contact our customer service anytime. More importantly, it is evident to all that the CRT-261 Duration study materials from our company have a high quality, and we can make sure that the quality of our products will be higher than other study materials in the market. If you want to pass the CRT-261 Duration exam and get the related certification in the shortest time, choosing the CRT-261 Duration study materials from our company will be in the best interests of all people. So choose our exam braindumps to help you review, you will benefit a lot from our CRT-261 Duration study guide.
Salesforce Service Cloud Consultant CRT-261 And you will have the demos to check them out.
Salesforce Service Cloud Consultant CRT-261 Duration - Certification Preparation for Service Cloud Consultant As the talent team grows, every fighter must own an extra technical skill to stand out from the crowd. And we will try our best to satisfy our customers with better quatily and services. Our loyal customers give our Dump CRT-261 Check exam materials strong support.
How to get the test CRT-261 Duration certification in a short time, which determines enough qualification certificates to test our learning ability and application level. This may be a contradiction of the problem, we hope to be able to spend less time and energy to take into account the test CRT-261 Duration certification, but the qualification examination of the learning process is very wasted energy, so how to achieve the balance? Our CRT-261 Duration exam prep can be done with its high-efficient merit. Try it now!
Salesforce CRT-261 Duration - It can help you to pass the exam successfully.
With CRT-261 Duration study engine, you will get rid of the dilemma that you work hard but cannot improve. With our CRT-261 Duration learning materials, you can spend less time but learn more knowledge than others. CRT-261 Duration exam questions will help you reach the peak of your career. Just think of that after you get the CRT-261 Duration certification, you will have a lot of opportunities of going to biger and better company and getting higher incomes! what a brighter future!
You can choose other products, but you have to know that Omgzlook can bring you infinite interests. Only Omgzlook can guarantee you 100% success.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
In order to facilitate the user's offline reading, the Salesforce Nonprofit-Cloud-Consultant study braindumps can better use the time of debris to learn, especially to develop PDF mode for users. HP HPE0-S60 - Select Omgzlook, it will ensure your success. And not only you will get the most rewards but also you will get an amazing study experience by our Blue Prism ROM2 exam questions. Microsoft DP-100 - Omgzlook is website that can help a lot of IT people realize their dreams. SAP C_TS422_2023 - Everyone has the right to pursue happiness and wealth.
Updated: May 28, 2022