We always want to let the clients be satisfied and provide the best MB-230 Valid Study Guide Free test torrent and won’t waste their money and energy. The passing rate of our MB-230 Valid Study Guide Free exam materials are very high and about 99% and so usually the client will pass the exam successfully. But in case the client fails in the exam unfortunately we will refund the client immediately in full at one time. By offering the most considerate after-sales services of MB-230 Valid Study Guide Free exam torrent materials for you, our whole package services have become famous and if you hold any questions after buying Microsoft Dynamics 365 Customer Service Functional Consultant prepare torrent, get contact with our staff at any time, they will solve your problems with enthusiasm and patience. They do not shirk their responsibility of offering help about MB-230 Valid Study Guide Free test braindumps for you 24/7 that are wary and considerate for every exam candidate’s perspective. You just need to download the PDF version of our MB-230 Valid Study Guide Free exam prep, and then you will have the right to switch study materials on paper.
Microsoft Dynamics 365 MB-230 Your life will be even more exciting.
With all the questons and answers of our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Valid Study Guide Free study materials, your success is 100% guaranteed. With our High MB-230 Passing Score study materials, you can have different and pleasure study experience as well as pass High MB-230 Passing Score exam easily. In order to meet the different need from our customers, the experts and professors from our company designed three different versions of our High MB-230 Passing Score exam questions for our customers to choose, including the PDF version, the online version and the software version.
If you decide to buy our MB-230 Valid Study Guide Free test guide, the online workers of our company will introduce the different function to you. You will have a deep understanding of the three versions of our MB-230 Valid Study Guide Free exam questions. We believe that you will like our products.
Microsoft MB-230 Valid Study Guide Free - We always put your needs in the first place.
We can say that how many the MB-230 Valid Study Guide Free certifications you get and obtain qualification certificates, to some extent determines your future employment and development, as a result, the MB-230 Valid Study Guide Free exam guide is committed to helping you become a competitive workforce, let you have no trouble back at home. Actually, just think of our MB-230 Valid Study Guide Free test prep as the best way to pass the exam is myopic. They can not only achieve this, but ingeniously help you remember more content at the same time.
The inevitable trend is that knowledge is becoming worthy, and it explains why good MB-230 Valid Study Guide Free resources, services and data worth a good price. We always put our customers in the first place.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
Our Cisco 300-445 preparation practice are highly targeted and have a high hit rate, there are a lot of learning skills and key points in the exam, even if your study time is very short, you can also improve your Cisco 300-445 exam scores very quickly. Our exam questions just need students to spend 20 to 30 hours practicing on the platform which provides simulation problems, can let them have the confidence to pass the Fortinet FCSS_SASE_AD-23 exam, so little time great convenience for some workers. SAP C_THR12_2311 - You are the best and unique in the world. The Huawei H13-629_V3.0 certification is the best proof of your ability. In the meantime, all your legal rights will be guaranteed after buying our VMware 2V0-31.24 study materials.
Updated: May 28, 2022