What is more, our MB-230 Outline exam dumps can realize your potentiality greatly. Unlike some irresponsible companies who churn out some MB-230 Outline study guide, we are looking forward to cooperate fervently. Our experts have great familiarity with MB-230 Outline real exam in this area. Omgzlook will provide all the latest and accurate exam practice questions and answers for the staff to participate in MB-230 Outline certification exam. Omgzlook is a professional website to specially provide training tools for IT certification exams and a good choice to help you pass MB-230 Outline exam,too. As far as our MB-230 Outline study guide is concerned, the PDF version brings you much convenience with regard to the following advantage.
Microsoft Dynamics 365 MB-230 Select the materials is to choose what you want.
Passing the test MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Outline certification can make them become that kind of people and if you are one of them buying our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Outline study materials will help you pass the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Outline test smoothly with few efforts needed. It was a Xi'an coach byword that if you give up, the game is over at the same time. The game likes this, so is the exam.
When we are in some kind of learning web site, often feel dazzling, because web page design is not reasonable, put too much information all rush, it will appear desultorily. Absorbing the lessons of the MB-230 Outline test prep, will be all kinds of qualification examination classify layout, at the same time on the front page of the MB-230 Outline test materials have clear test module classification, so clear page design greatly convenient for the users, can let users in a very short period of time to find what they want to study, and then targeted to study. Saving the precious time users already so, also makes the MB-230 Outline quiz torrent look more rich, powerful strengthened the practicability of the products, to meet the needs of more users, to make the MB-230 Outline test prep stand out in many similar products.
Microsoft MB-230 Outline - Or you can choose to free update your exam dumps.
With the development of society, the MB-230 Outline certificate in our career field becomes a necessity for developing the abilities. Passing the MB-230 Outline and obtaining the certificate may be the fastest and most direct way to change your position and achieve your goal. And we are just right here to give you help. Being considered the most authentic brand in this career, our professional experts are making unremitting efforts to provide our customers the latest and valid {CertName} exam simulation.
You will find some exam techniques about how to pass MB-230 Outline exam from the exam materials and question-answer analysis provided by our Omgzlook. Besides, to make you be rest assured of our dumps, we provide MB-230 Outline exam demo for you to free download.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
But we can help all of these candidates on Amazon SAP-C02-KR study questions. Continuous update of the exam questions, and professional analysis from our professional team have become the key for most candidates to pass SAP C-S4CPR-2402 exam. So let our Nutanix NCP-DB practice guide to be your learning partner in the course of preparing for the exam, it will be a wise choice for you to choose our Nutanix NCP-DB study dumps. Nutanix NCP-MCI-6.5 - To pass this exam also needs a lot of preparation. After nearly ten years' efforts, now our company have become the topnotch one in the field, therefore, if you want to pass the IIBA ECBA exam as well as getting the related certification at a great ease, I strongly believe that the IIBA ECBA study materials compiled by our company is your solid choice.
Updated: May 28, 2022