We believe that our study materials will have the ability to help all people pass their MB-230 Latest Exam Questions Explanations exam and get the related exam in the near future. Our company have the higher class operation system than other companies, so we can assure you that you can start to prepare for the MB-230 Latest Exam Questions Explanations exam with our study materials in the shortest time. In addition, if you decide to buy MB-230 Latest Exam Questions Explanations exam materials from our company, we can make sure that your benefits will far exceed the costs of you. Microsoft MB-230 Latest Exam Questions Explanations certification exam is a popular IT certification, and many people want to have it. With it you can secure your career. In fact, our MB-230 Latest Exam Questions Explanations exam questions have helped tens of thousands of our customers successfully achieve their certification.
Microsoft Dynamics 365 MB-230 What’s more, our coupon has an expiry date.
Our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Exam Questions Explanations exam braindumps are famous for its advantage of high efficiency and good quality which are carefully complied by the professionals. You are going to find the online version of our MB-230 Reliable Test Collection Materials exam prep applies to all electronic equipment, including telephone, computer and so on. On the other hand, if you decide to use the online version of our MB-230 Reliable Test Collection Materials study materials, you don’t need to worry about no network.
Come and buy our MB-230 Latest Exam Questions Explanations study guide, you will be benefited from it. As long as you free download the demos of our MB-230 Latest Exam Questions Explanations exam braindumps, you will be surprised by the high quality. It is all about the superior concrete and precision of our MB-230 Latest Exam Questions Explanations learning quiz that help.
Microsoft MB-230 Latest Exam Questions Explanations - So just open our websites in your computer.
As the talent team grows, every fighter must own an extra technical skill to stand out from the crowd. To become more powerful and struggle for a new self, getting a professional MB-230 Latest Exam Questions Explanations certification is the first step beyond all questions. We suggest you choose our MB-230 Latest Exam Questions Explanations test prep ----an exam braindump leader in the field. Since we release the first set of the MB-230 Latest Exam Questions Explanations quiz guide, we have won good response from our customers and until now---a decade later, our products have become more mature and win more recognition. Therefore, for expressing our gratitude towards the masses of candidates’ trust, our MB-230 Latest Exam Questions Explanations exam torrent will also be sold at a discount and many preferential activities are waiting for you.
And we will try our best to satisfy our customers with better quatily and services. Our loyal customers give our MB-230 Latest Exam Questions Explanations exam materials strong support.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
How to get the test CFA Institute ESG-Investing certification in a short time, which determines enough qualification certificates to test our learning ability and application level. IIA IIA-CIA-Part2-KR - Many people always are stopped by the difficult questions. If you want to get a comprehensive idea about our real ISC SSCP study materials. The the probability of passing Microsoft certification SAP C_S4EWM_2023 exam is very small, but the reliability of Omgzlook can guarantee you to pass the examination of this probability. Our company can provide the anecdote for you--our HP HPE7-A04 study materials.
Updated: May 28, 2022