Our company has been putting emphasis on the development and improvement of MB-230 Test Testking test prep over ten year without archaic content at all. So we are bravely breaking the stereotype of similar content materials of the exam, but add what the exam truly tests into our MB-230 Test Testking exam guide. So we have adamant attitude to offer help rather than perfunctory attitude. As we all know, it’s hard to delight every customer. But we have successfully done that. If you do not have extraordinary wisdom, do not want to spend too much time on learning, but want to reach the pinnacle of life through MB-230 Test Testking exam, then you must have MB-230 Test Testking question torrent.
We believe that you will like our MB-230 Test Testking exam prep.
Without ambiguous points of questions make you confused, our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Testking practice materials can convey the essence of the content suitable for your exam. Our New MB-230 Exam Questions Vce learning quiz can relieve you of the issue within limited time. Our website provides excellent New MB-230 Exam Questions Vce learning guidance, practical questions and answers, and questions for your choice which are your real strength.
If you want to get the MB-230 Test Testking certification to improve your life, we can tell you there is no better alternative than our MB-230 Test Testking exam questions. The MB-230 Test Testking test torrent also offer a variety of learning modes for users to choose from, which can be used for multiple clients of computers and mobile phones to study online, as well as to print and print data for offline consolidation. Our product is affordable and good, if you choose our products, we can promise that our MB-230 Test Testking exam torrent will not let you down.
Microsoft MB-230 Test Testking - They are professionals in every particular field.
Under the situation of intensifying competition in all walks of life, will you choose to remain the same and never change or choose to obtain a MB-230 Test Testking certification which can increase your competitiveness? I think most of people will choose the latter, because most of the time certificate is a kind of threshold, with MB-230 Test Testking certification, you may have the opportunity to enter the door of an industry. And our MB-230 Test Testking exam questions will be your best choice to gain the certification.
Our MB-230 Test Testking exam questions mainly have three versions which are PDF, Software and APP online, and for their different advantafes, you can learn anywhere at any time. And the prices of our MB-230 Test Testking training engine are reasonable for even students to afford and according to the version that you want to buy.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
You only take 20 to 30 hours to practice our PMI PMP-CN guide materials and then you can take the exam. And there is no exaggeration that our pass rate for our Salesforce Marketing-Cloud-Email-Specialist study guide is 98% to 100% which is proved and tested by our loyal customers. Our passing rate of Fortinet FCSS_NST_SE-7.4 study tool is very high and you needn’t worry that you have spent money and energy on them but you gain nothing. HashiCorp Terraform-Associate-003 - Just buy it and you will love it! Fortinet FCP_FML_AD-7.4 - Your current achievements cannot represent your future success.
Updated: May 28, 2022