All pages of the MB-230 Tutorial exam simulation are simple and beautiful. As long as you click on them, you can find the information easily and fast. There are three versions of our MB-230 Tutorial study questions on our website: the PDF, Software and APP online. With MB-230 Tutorial study braindumps, learning from day and night will never happen. You can learn more with less time. Our training materials can guarantee you 100% to pass Microsoft certification MB-230 Tutorial exam, if not, we will give you a full refund and exam practice questions and answers will be updated quickly, but this is almost impossible to happen.
Microsoft Dynamics 365 MB-230 We are keeping advancing with you.
Omgzlook can help you 100% pass Microsoft certification MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Tutorial exam, and if you carelessly fail to pass Microsoft certification MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Tutorial exam, we will guarantee a full refund for you. It is well known that even the best people fail sometimes, not to mention the ordinary people. In face of the Advanced MB-230 Testing Engine exam, everyone stands on the same starting line, and those who are not excellent enough must do more.
Omgzlook is a website which can help you quickly pass Microsoft certification MB-230 Tutorial exams. In order to pass Microsoft certification MB-230 Tutorial exam, many people who attend Microsoft certification MB-230 Tutorial exam have spent a lot of time and effort, or spend a lot of money to participate in the cram school. Omgzlook is able to let you need to spend less time, money and effort to prepare for Microsoft certification MB-230 Tutorial exam, which will offer you a targeted training.
Microsoft MB-230 Tutorial - We guarantee you 100% to pass the exam.
We all well know the status of Microsoft certification MB-230 Tutorial exams in the IT area is a pivotal position, but the key question is to be able to get Microsoft MB-230 Tutorial certification is not very simple. We know very clearly about the lack of high-quality and high accuracy exam materials online. Exam practice questions and answers Omgzlook provide for all people to participate in the IT industry certification exam supply all the necessary information. Besides, it can all the time provide what you want. Buying all our information can guarantee you to pass your first Microsoft certification MB-230 Tutorial exam.
But they do not know which to believe. Here, I have to recommend Omgzlook's Microsoft MB-230 Tutorial exam training materials.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Having a Microsoft Salesforce MuleSoft-Platform-Architect-I certification can enhance your employment prospects,and then you can have a lot of good jobs. CompTIA CV0-004 - This is indeed true, no doubt, do not consider, act now. Cisco CCST-Networking - With Omgzlook's help, you do not need to spend a lot of money to participate in related cram or spend a lot of time and effort to review the relevant knowledge, but can easily pass the exam. CompTIA 220-1102 - Microsoft certification has been well recognized by international community. Are you still worrying about how to safely pass Microsoft certification IBM C1000-181 exams? Do you have thought to select a specific training? Choosing a good training can effectively help you quickly consolidate a lot of IT knowledge, so you can be well ready for Microsoft certification IBM C1000-181 exam.
Updated: May 28, 2022