And we have three different versions Of our MB-230 Test Online study guide: the PDF, the Software and the APP online. If you are not sure whether our MB-230 Test Online exam braindumps are suitable for you, you can request to use our trial version. Of course, MB-230 Test Online learning materials produced several versions of the product to meet the requirements of different users. Every question from our MB-230 Test Online study materials is carefully elaborated and the content of our MB-230 Test Online exam questions involves the professional qualification certificate examination. We believe under the assistance of our MB-230 Test Online practice quiz, passing the exam and obtain related certificate are not out of reach. Study our MB-230 Test Online training materials to write "test data" is the most suitable for your choice, after recent years show that the effect of our MB-230 Test Online guide dump has become a secret weapon of the examinee through qualification examination, a lot of the users of our MB-230 Test Online guide dump can get unexpected results in the examination.
Microsoft Dynamics 365 MB-230 Our experts have taken your worries seriously.
The content system of MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Online exam simulation is constructed by experts. You can download the electronic invoice of the New MB-230 Test Question study materials and reserve it. Once you have decided to purchase our New MB-230 Test Question study materials, you can add it to your cart.
Perhaps you have doubts about this "shortest time." I believe that after you understand the professional configuration of MB-230 Test Online training questions, you will agree with what I said. What our MB-230 Test Online study materials contain are all the real questions and answers that will come out in the real exam. As long as you study with our MB-230 Test Online exam braindumps for 20 to 30 hours that we can claim that you will pass the exam for sure.
Microsoft MB-230 Test Online - Many people think this is incredible.
We have chosen a large number of professionals to make MB-230 Test Online learning question more professional, while allowing our study materials to keep up with the times. Of course, we do it all for you to get the information you want, and you can make faster progress. You can also get help from MB-230 Test Online exam training professionals at any time when you encounter any problems. We can be sure that with the professional help of our MB-230 Test Online test guide you will surely get a very good experience. Good materials and methods can help you to do more with less. Choose MB-230 Test Online test guide to get you closer to success.
With deeply understand of core knowledge MB-230 Test Online actual test guide, you can overcome all the difficulties in the way. So our MB-230 Test Online exam questions would be an advisable choice for you.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
But our SAP C_SAC_2402 exam questions will help you pass the exam by just one go for we have the pass rate high as 98% to 100%. There are many benefits after you pass the Palo Alto Networks PCNSA certification such as you can enter in the big company and double your wage. Salesforce Advanced-Administrator - Time is so important to everyone because we have to use our limited time to do many things. And you will find that it is easy to understand the content of the Cisco 100-490 learning guide for our experts have simplified the questions and answers. Symantec 250-586 - No matter what your previous learning level is, there will be no problem of understanding.
Updated: May 28, 2022