If you decide to buy our MB-230 Test Testking study question, we can promise that we will send you the latest information every day. As is known to us, it must be of great importance for you to keep pace with the times. If you have difficulty in gaining the latest information when you are preparing for the MB-230 Test Testking, it will be not easy for you to pass the exam and get the related certification in a short time. The most notable feature of our MB-230 Test Testking learning quiz is that they provide you with the most practical solutions to help you learn the exam points of effortlessly and easily, then mastering the core information of the certification course outline. Their quality of our MB-230 Test Testking study guide is much higher than the quality of any other materials, and questions and answers of MB-230 Test Testking training materials contain information from the best available sources. Research has found that stimulating interest in learning may be the best solution.
Microsoft Dynamics 365 MB-230 Perhaps you do not understand.
Why the clients speak highly of our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Testking exam dump? Our dedicated service, high quality and passing rate and diversified functions contribute greatly to the high prestige of our products. As long as you are convenient, you can choose to use a computer to learn, you can also choose to use mobile phone learning. No matter where you are, you can choose your favorite equipment to study our Valid MB-230 Learning Materials learning materials.
In modern society, we are busy every day. So the individual time is limited. The fact is that if you are determined to learn, nothing can stop you!
Microsoft MB-230 Test Testking - We will never neglect any user.
Our company is open-handed to offer benefits at intervals, with MB-230 Test Testking learning questions priced with reasonable prices. Almost all kinds of working staffs can afford our price, even the students. And we will give some discounts from time to time. Although our MB-230 Test Testking practice materials are reasonably available, their value is in-estimate. We offer hearty help for your wish of certificate of the MB-230 Test Testking exam.
First of all, we can guarantee that you will not encounter any obstacles in the payment process. After your payment is successful, we will send you an email within 5 to 10 minutes.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
EMC D-PSC-MN-01 - They are unsuspecting experts who you can count on. So why should people choose us? There are several advantages about our Symantec 250-586 latest practice dumps for your reference. So Microsoft MB-230 exam dumps are definitely valuable acquisitions. Fortinet NSE7_SDW-7.2 - Then I tell you this is enough! We make ISTQB CT-AI exam prep from exam candidate perspective, and offer high quality practice materials with reasonable prices but various benefits.
Updated: May 28, 2022