Although our MB-230 Exam Sims exam braindumps have been recognised as a famous and popular brand in this field, but we still can be better by our efforts. In the future, our MB-230 Exam Sims study materials will become the top selling products. Although we come across some technical questions of our MB-230 Exam Sims learning guide during development process, we still never give up to developing our MB-230 Exam Sims practice engine to be the best in every detail. And you can just visit our website to know its advantages. You can free download the demos to have a look at our quality and the accuracy of the content easily. You will find that the coming exam is just a piece of cake in front of you and you will pass it with ease.
MB-230 Exam Sims study materials are here waiting for you!
Omgzlook's Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Exam Sims exam training materials can help you 100% pass the exam. We have made all efforts to update our products in order to help you deal with any change, making you confidently take part in the MB-230 Reliable Braindumps exam. Every day they are on duty to check for updates of MB-230 Reliable Braindumps study materials for providing timely application.
So the choice is important. Omgzlook's Microsoft MB-230 Exam Sims exam training materials are the best things to help each IT worker to achieve the ambitious goal of his life. It includes questions and answers, and issimilar with the real exam questions.
Microsoft MB-230 Exam Sims - Also, they have respect advantages.
With many advantages such as immediate download, simulation before the real exam as well as high degree of privacy, our MB-230 Exam Sims actual exam survives all the ordeals throughout its development and remains one of the best choices for those in preparation for MB-230 Exam Sims exam. Many people have gained good grades after using our MB-230 Exam Sims real dumps, so you will also enjoy the good results. Don’t hesitate any more. Time and tide wait for no man. Come and buy our MB-230 Exam Sims exam questions!
However, how to pass Microsoft certification MB-230 Exam Sims exam quickly and simply? Our Omgzlook can always help you solve this problem quickly. In Omgzlook we provide the MB-230 Exam Sims certification exam training tools to help you pass the exam successfully.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Our IIA IIA-CIA-Part2-KR practice materials are suitable to exam candidates of different levels. HP HPE0-S60 - Through so many feedbacks of these products, our Omgzlook products prove to be trusted. Since we have the same ultimate goals, which is successfully pass the ACAMS CAMS-KR exam. Fortinet FCSS_NST_SE-7.4 - If you fail to pass the exam, Omgzlook will full refund to you. MuleSoft MCD-Level-2 - Besides, you can take notes on it whenever you think of something important.
Updated: May 28, 2022