Most IT workers prefer to choose our online test engine for their MB-230 Dumps Materials exam prep because online version is more flexible and convenient. With the help of our online version, you can not only practice our MB-230 Dumps Materials exam pdf in any electronic equipment, but also make you feel the atmosphere of MB-230 Dumps Materials actual test. The exam simulation will mark your mistakes and help you play well in MB-230 Dumps Materials practice test. And all of the PDF version, online engine and windows software of the MB-230 Dumps Materials study guide will be tested for many times. Although it is not easy to solve all technology problems, we have excellent experts who never stop trying. We guarantee that our MB-230 Dumps Materials exam prep is cost-efficient and affordable for most candidates who want to get certification quickly in their first try.
Microsoft Dynamics 365 MB-230 At last, you will not regret your choice.
Microsoft Dynamics 365 MB-230 Dumps Materials - Microsoft Dynamics 365 Customer Service Functional Consultant we can give you 100% pass rate guarantee. Through our short-term special training You can quickly grasp IT professional knowledge, and then have a good preparation for your exam. We promise that we will do our best to help you pass the Microsoft certification MB-230 Valid Test Camp exam.
Our MB-230 Dumps Materials exam materials give real exam environment with multiple learning tools that allow you to do a selective study and will help you to get the job that you are looking for. Moreover, we also provide 100% money back guarantee on our MB-230 Dumps Materials exam materials, and you will be able to pass the MB-230 Dumps Materials exam in short time without facing any troubles. By clearing different Microsoft exams, you can easily land your dream job.
Microsoft MB-230 Dumps Materials - We can help you to achieve your goals.
With the help of our MB-230 Dumps Materials practice materials, you can successfully pass the actual exam with might redoubled. Our company owns the most popular reputation in this field by providing not only the best ever MB-230 Dumps Materials study guide but also the most efficient customers’ servers. We can lead you the best and the fastest way to reach for the certification of MB-230 Dumps Materials exam dumps and achieve your desired higher salary by getting a more important position in the company.
But to succeed you can have a shortcut, as long as you make the right choice. I took advantage of Omgzlook's Microsoft MB-230 Dumps Materials exam training materials, and passed the Microsoft MB-230 Dumps Materials exam.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
CompTIA CS0-003 - We have considerate after sales services with genial staff. With Omgzlook Microsoft Microsoft MS-721 exam training materials, you can begin your first step forward. SAP C_SAC_2402 - It is universally acknowledged that time is a key factor in terms of the success of exams. CheckPoint 156-521 - Omgzlook exam dumps have two version-PDF and SOFT version which will give you convenient. Lpi 050-100 test guide is not only the passbooks for students passing all kinds of professional examinations, but also the professional tools for students to review examinations.
Updated: May 28, 2022