Although the pass rate of our MB-230 Questions study materials can be said to be the best compared with that of other exam tests, our experts all are never satisfied with the current results because they know the truth that only through steady progress can our MB-230 Questions preparation braindumps win a place in the field of exam question making forever. Therefore, buying our MB-230 Questions actual study guide will surprise you with high grades and you are more likely to get the certification easily. If you use the quiz prep, you can use our latest MB-230 Questions exam torrent in anywhere and anytime. How can you have the chance to enjoy the study in an offline state? You just need to download the version that can work in an offline state, and the first time you need to use the version of our MB-230 Questions quiz torrent online. We hold coherent direction with our exam candidates, so our MB-230 Questions study materials are compiled in modern format.
Microsoft Dynamics 365 MB-230 You will not need to struggle with the exam.
Nowadays, having knowledge of the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Questions study braindumps become widespread, if you grasp solid technological knowledge, you are sure to get a well-paid job and be promoted in a short time. Most of the materials on the market do not have a free trial function. Even some of the physical books are sealed up and cannot be read before purchase.
More detailed information is under below. We are pleased that you can spare some time to have a look for your reference about our MB-230 Questions test prep. As long as you spare one or two hours a day to study with our latest MB-230 Questions quiz prep, we assure that you will have a good command of the relevant knowledge before taking the exam.
Microsoft MB-230 Questions - Now they have a better life.
If we waste a little bit of time, we will miss a lot of opportunities. If we miss the opportunity, we will accomplish nothing. Then, life becomes meaningless. Our MB-230 Questions preparation exam have taken this into account, so in order to save our customer’s precious time, the experts in our company did everything they could to prepare our MB-230 Questions study materials for those who need to improve themselves quickly in a short time to pass the exam to get the MB-230 Questions certification.
Once you choose our training materials, you chose hope. Our learning materials are based on the customer's point of view and fully consider the needs of our customers.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Amazon DOP-C02 - Learning our Microsoft Dynamics 365 Customer Service Functional Consultant test practice dump can help them save the time and focus their attentions on their major things. The staff of Salesforce Salesforce-MuleSoft-Developer-II study materials is online 24 hours a day, seven days a week. Almost all candidates know our HP HPE0-V28-KR exam questions as a powerful brand. Our ISM CORe practice materials are made by our responsible company which means you can gain many other benefits as well. Splunk SPLK-3003 - In the end, you will become an excellent talent.
Updated: May 28, 2022