You also can become the lucky guys as long as you are willing to learn. And with our MB-230 Latest Test Pass4Sure exam materials, you will find that to learn something is also a happy and enjoyable experience, and you can be rewarded by the certification as well. Believe it or not, our MB-230 Latest Test Pass4Sure preparation questions will relieve you from poverty. So we consider the facts of your interest firstly. Rather than pretentious help for customers, our after-seals services on our MB-230 Latest Test Pass4Sure exam questions are authentic and faithful. Sometimes, you must decisively abandon some trivial things, and then you can harvest happiness and fortunes.
Microsoft Dynamics 365 MB-230 Please have a try and give us an opportunity.
Microsoft Dynamics 365 MB-230 Latest Test Pass4Sure - Microsoft Dynamics 365 Customer Service Functional Consultant Please add Omgzlook's training tool in your shopping cart now. Everything is changing so fast. So do not reject challenging new things.
If these training products do not help you pass the exam, we guarantee to refund the full purchase cost. If you want to buy Microsoft MB-230 Latest Test Pass4Sure exam study guide online services, then we Omgzlook is one of the leading service provider's site. These training products to help you pass the exam, we guarantee to refund the full purchase cost.
Microsoft MB-230 Latest Test Pass4Sure - The talent is everywhere in modern society.
Due to the shortage of useful practice materials or being scanty for them, many candidates may choose the bad quality exam materials, but more and more candidates can choose our MB-230 Latest Test Pass4Sure study materials. Actually, some practice materials are shooting the breeze about their effectiveness, but our MB-230 Latest Test Pass4Sure training quiz are real high quality practice materials with passing rate up to 98 to 100 percent. And you will be amazed to find that our MB-230 Latest Test Pass4Sure exam questions are exactly the same ones in the real exam.
Opportunities always for those who are well prepared and we wish you not to miss the good opportunities. Omgzlook provide you with the most authoritative and the fullest Microsoft MB-230 Latest Test Pass4Sure exam dumps, thus the hit rate is very high.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
If you are curious or doubtful about the proficiency of our EMC D-VXR-DY-01 preparation quiz, we can explain the painstakingly word we did behind the light. There will be one version right for you and help you quickly pass the Salesforce Marketing-Cloud-Email-Specialist with ease, so that you can obtain the most authoritative international recognition on your IT ability. SAP C-WZADM-2404 - And we have confidence that your future aims will come along with this successful exam as the beginning. All that we have done is just to help you easily pass the Linux Foundation HFCP exam. Microsoft DP-420 training materials are not only the passbooks for students passing all kinds of professional examinations, but also the professional tools for students to review examinations.
Updated: May 28, 2022