You can know the exam format and part questions of our complete Service-Cloud-Consultant Valid Test Collection Free exam dumps. Besides, we can ensure 100% passing and offer the Money back guarantee when you choose our Service-Cloud-Consultant Valid Test Collection Free pdf dumps. Service-Cloud-Consultant Valid Test Collection Free exam dumps are so comprehensive that you do not need any other study material. To cater to the needs of exam candidates, our experts have been assiduously worked for their quality day and night. Service-Cloud-Consultant Valid Test Collection Free training materials can help you achieve personal goals about the Service-Cloud-Consultant Valid Test Collection Free exam successfully. with the help of our Service-Cloud-Consultant Valid Test Collection Free learning engine, you will find to pass the exam is just like having a piece of cake.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Your ability will be enhanced quickly.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Valid Test Collection Free - Salesforce Certified Service cloud consultant In order to meet the needs of all customers, our company is willing to provide all customers with the convenient purchase way. Besides, they constantly keep the updating of products to ensure the accuracy of questions. All Service-Cloud-Consultant Reliable Test Simulator Online actual exams are 100 percent assured.
Differ as a result the Service-Cloud-Consultant Valid Test Collection Free questions torrent geared to the needs of the user level, cultural level is uneven, have a plenty of college students in school, have a plenty of work for workers, and even some low education level of people laid off, so in order to adapt to different level differences in users, the Service-Cloud-Consultant Valid Test Collection Free exam questions at the time of writing teaching materials with a special focus on the text information expression, as little as possible the use of crude esoteric jargon, as much as possible by everyone can understand popular words to express some seem esoteric knowledge, so that more users through the Service-Cloud-Consultant Valid Test Collection Free prep guide to know that the main content of qualification examination, stimulate the learning enthusiasm of the user, arouse their interest in learning.
Our Salesforce Service-Cloud-Consultant Valid Test Collection Free exam torrent carries no viruses.
If you are not sure whether our Service-Cloud-Consultant Valid Test Collection Free exam braindumps are suitable for you, you can request to use our trial version. Of course, Service-Cloud-Consultant Valid Test Collection Free learning materials produced several versions of the product to meet the requirements of different users. You can also ask to try more than one version and choose the one that suits you best. And we have three different versions Of our Service-Cloud-Consultant Valid Test Collection Free study guide: the PDF, the Software and the APP online.
As long as you study our Service-Cloud-Consultant Valid Test Collection Free training engine and followe it step by step, we believe you will achieve your dream easily. Every question from our Service-Cloud-Consultant Valid Test Collection Free study materials is carefully elaborated and the content of our Service-Cloud-Consultant Valid Test Collection Free exam questions involves the professional qualification certificate examination.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
Universal Containers, a new Salesforce customer, needs its millions of consumers to have public access to Knowledge on its corporate website. The consumers also need the ability to login to create, update, and read historical cases.
Which product and license type would meet all of these requirements?
A. Force.com Sites and High-Volume Customer Portal
B. Force.com Sites with Knowledge and Email-to-Case
C. Visualforce and Self-Service Portal
D. Force.com Sites with Knowledge and Web-to-Case
Answer: A
Microsoft PL-300-KR training materials are not only the domestic market, but also the international high-end market. So if you get any questions of our Juniper JN0-649 learning guide, please get us informed. And you can free download the demos of the Network Appliance NS0-604 study guide to check it out. Passing the Microsoft DP-300-KR exam has never been so efficient or easy when getting help from our Microsoft DP-300-KR training materials. Secondly software version does not limit to the number of installed computers, and it simulates the real SAP P-SAPEA-2023 actual test guide, but it can only run on Windows operating system.
Updated: May 28, 2022