So our Service-Cloud-Consultant Valid Exam Camp Questions study questions are their best choice. If you are craving for getting promotion in your company, you must master some special skills which no one can surpass you. To suit your demands, our company has launched the Service-Cloud-Consultant Valid Exam Camp Questions exam materials especially for office workers. With the rise of internet and the advent of knowledge age, mastering knowledge about computer is of great importance. This Service-Cloud-Consultant Valid Exam Camp Questions exam is your excellent chance to master more useful knowledge of it. And our online test engine and the windows software of the Service-Cloud-Consultant Valid Exam Camp Questions guide materials are designed more carefully.
Salesforce Service Cloud Consultant Service-Cloud-Consultant There are two versions of Omgzlook dumps.
We always accept feedbacks from users, and take many of the good recommendations, resulting in a perfect Omgzlook Salesforce Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Exam Camp Questions exam materials. Our target is to reduce your pressure and improve your learning efficiency from preparing for Valid Service-Cloud-Consultant Exam Guide Materials exam. If you still worry about your Valid Service-Cloud-Consultant Exam Guide Materials exam; if you still doubt whether it is worthy of purchasing our software, what you can do to clarify your doubts is to download our Valid Service-Cloud-Consultant Exam Guide Materials free demo.
Training materials of Omgzlook are currently the most popular materials on the internet. Service-Cloud-Consultant Valid Exam Camp Questions Exam is a milestone in your career. In this competitive world, it is more important than ever.
Salesforce Service-Cloud-Consultant Valid Exam Camp Questions - PDF version is easy for read and print out.
Omgzlook is a reliable site offering the Service-Cloud-Consultant Valid Exam Camp Questions valid study material supported by 100% pass rate and full money back guarantee. Besides, our Service-Cloud-Consultant Valid Exam Camp Questions training material is with the high quality and can simulate the actual test environment, which make you feel in the real test situation. You can get the latest information about the Service-Cloud-Consultant Valid Exam Camp Questions real test, because our Omgzlook will give you one year free update. You can be confident to face any difficulties in the Service-Cloud-Consultant Valid Exam Camp Questions actual test no matter any changes.
Once you have well prepared with our Service-Cloud-Consultant Valid Exam Camp Questions dumps collection, you will go through the formal test without any difficulty. To help people pass exam easily, we bring you the latest Service-Cloud-Consultant Valid Exam Camp Questions exam prep for the actual test which enable you get high passing score easily in test.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 2
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 3
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 4
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
QUESTION NO: 5
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
Our website aimed to help you to get through your certification test easier with the help of our valid Microsoft PL-300 vce braindumps. The contents of EMC D-ECS-DY-23 exam torrent are compiled by our experts through several times of verification and confirmation. Microsoft PL-500-CN - Though PayPal require that sellers should be "Quality first, integrity management", if your products and service are not like what you promise, PayPal will block sellers' account. You can get prepared with our Fortinet FCP_FWB_AD-7.4 exam materials only for 20 to 30 hours before you go to attend your exam. Try our SAP P-SAPEA-2023 free demo before you buy, you will be surprised by our high quality SAP P-SAPEA-2023 pdf vce.
Updated: May 28, 2022