Commonly speaking, people like the in-service staff or the students are busy and don’t have enough time to prepare the exam. Learning our Salesforce Certified Service cloud consultant test practice dump can help them save the time and focus their attentions on their major things. The clients can use the shortest time to prepare the exam and the learning only costs 20-30 hours. After your purchase of Service-Cloud-Consultant Valid Exam Camp File learning engine, our system will send a link to your email in 5 to 10 minutes. You can contact our staff anytime and anywhere during the learning process. Our Service-Cloud-Consultant Valid Exam Camp File training guide has been well known in the market.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Now, people are blundering.
To satisfy the goals of exam candidates, we created the high quality and high accuracy Service-Cloud-Consultant - Salesforce Certified Service cloud consultant Valid Exam Camp File real materials for you. For it also supports the offline practice. And the best advantage of the software version is that it can simulate the real exam.
We are sure you can seep great deal of knowledge from our Service-Cloud-Consultant Valid Exam Camp File study prep in preference to other materials obviously. Our Service-Cloud-Consultant Valid Exam Camp File practice materials have variant kinds including PDF, app and software versions. As Service-Cloud-Consultant Valid Exam Camp File exam questions with high prestige and esteem in the market, we hold sturdy faith for you.
Salesforce Service-Cloud-Consultant Valid Exam Camp File - Now IT industry is more and more competitive.
Service-Cloud-Consultant Valid Exam Camp File study materials can expedite your review process, inculcate your knowledge of the exam and last but not the least, speed up your pace of review dramatically. The finicky points can be solved effectively by using our Service-Cloud-Consultant Valid Exam Camp File exam questions. With a high pass rate as 98% to 100% in this career, we have been the leader in this market and helped tens of thousands of our loyal customers pass the exams successfully. Just come to buy our Service-Cloud-Consultant Valid Exam Camp File learning guide and you will love it.
If you have decided to upgrade yourself by passing Salesforce certification Service-Cloud-Consultant Valid Exam Camp File exam, then choosing Omgzlook is not wrong. Our Omgzlook promise you that you can pass your first time to participate in the Salesforce certification Service-Cloud-Consultant Valid Exam Camp File exam and get Salesforce Service-Cloud-Consultant Valid Exam Camp File certification to enhance and change yourself.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Universal Containers' customer support organization has implemented Knowledge
Centered Support (KCS) in its call center. However, the call center management thinks that agents are not contributing new knowledge articles as often as they should.
Which two should the company do to address this situation? Choose 2 answers
A. Measure and reward agents based on the number of new articles approved for publication.
B. Require agents to check a box on the case when submitting a new suggested article.
C. Create a dashboard that includes articles submitted by agents and approved for publication.
D. Measure and reward agents based on the number of new articles submitted for approval.
Answer: C,D
QUESTION NO: 2
What method can NOT be leveraged to capture Cases in addition to via the Case tab?
A. Customer Portal
B. Email to Case
C. Self Service Portal
D. Chatter feeds
Answer: D
QUESTION NO: 3
Universal Containers wants to offer its customers interactive chat as well as Case processing.
The same team of Service Representatives will be handling both types of communication from customers. Which solution should a Consultant recommend to ensure that Service Reps are only assigned an appropriate number of issues?
A. Live Agent
B. Case Assignment Rules
C. Process Builder Assignment
D. Omni Channel
Answer: D
QUESTION NO: 4
In order to satisfy the internal Enterprise Security requirements, Universal Containers would like to conduct a Disaster Recovery and Business Continuity exercise with Salesforce. This would involve taking the production copy and making sure agents can work from the production copy until production is restored. The results of the exercise are provided to Enterprise Security as part of an annual audit.
What should a Consultant recommend to support this exercise?
A. Use a Partial sandbox for the DR exercise
B. Use a Developer Pro sandbox for the DR exercise
C. Use a Full copy sandbox for the DR exercise
D. Allow the exercise to be done in a Production instance
Answer: C
QUESTION NO: 5
When Service Reps view a Case, they often need to see the Case History of other Cases for that same Account.
How should a Consultant configure the Lighting Service Console to support this requirement?
A. Account tab with Cases related list
B. Case tabs with Account subtabs
C. Account tabs with Case Subtabs
D. Account tabs and Cases tab
Answer: A
Google ChromeOS-Administrator - So accordingly, we offer three versions of free demos for you to download. They continue to use their IT knowledge and rich experience to study the previous years exams of Salesforce Cisco 820-605 and have developed practice questions and answers about Salesforce Cisco 820-605 exam certification exam. You can feel assertive about your exam with our 100 guaranteed professional Amazon SAP-C02 practice engine for you can see the comments on the websites, our high-quality of our Amazon SAP-C02 learning materials are proved to be the most effective exam tool among the candidates. If you choose to sign up to participate in Salesforce certification SAP C-THR81-2405 exams, you should choose a good learning material or training course to prepare for the examination right now. And our Fortinet NSE7_SDW-7.2 test guide benefit exam candidates by improving their ability of coping the exam in two ways, first one is their basic knowledge of it.
Updated: May 28, 2022