After you have successfully paid, you can immediately receive Service-Cloud-Consultant New Study Questions Files test guide from our customer service staff, and then you can start learning immediately. Many students often start to study as the exam is approaching. Time is very valuable to these students, and for them, one extra hour of study may mean 3 points more on the test score. In order to gain the certification quickly, people have bought a lot of study materials, but they also find that these materials don’t suitable for them and also cannot help them. If you also don’t find the suitable Service-Cloud-Consultant New Study Questions Files test guide, we are willing to recommend that you should use our study materials. You can save much time and money to do other things what meaningful.
Salesforce Service Cloud Consultant Service-Cloud-Consultant Many customers may be doubtful about our price.
Even if you have a week foundation, I believe that you will get the certification by using our Service-Cloud-Consultant - Salesforce Certified Service cloud consultant New Study Questions Files study materials. Our exam questions just need students to spend 20 to 30 hours practicing on the platform which provides simulation problems, can let them have the confidence to pass the Exam Service-Cloud-Consultant Reference exam, so little time great convenience for some workers. It must be your best tool to pass your exam and achieve your target.
You are the best and unique in the world. Just be confident to face new challenge! As the old saying tells that, he who doesn't go advance will lose his ground.
You will never worry about the Salesforce Service-Cloud-Consultant New Study Questions Files exam.
To cope with the fast growing market, we will always keep advancing and offer our clients the most refined technical expertise and excellent services about our Service-Cloud-Consultant New Study Questions Files exam questions. In the meantime, all your legal rights will be guaranteed after buying our Service-Cloud-Consultant New Study Questions Files study materials. For many years, we have always put our customers in top priority. Not only we offer the best Service-Cloud-Consultant New Study Questions Files training prep, but also our sincere and considerate attitude is praised by numerous of our customers.
So we never stop the pace of offering the best services and Service-Cloud-Consultant New Study Questions Files practice materials for you. Tens of thousands of candidates have fostered learning abilities by using our Service-Cloud-Consultant New Study Questions Files Learning materials you can be one of them definitely.
Service-Cloud-Consultant PDF DEMO:
QUESTION NO: 1
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.
Which two solutions should a Consultant recommend? Choose 2 answers
A. Service Cloud Console
B. Customer Community
C. Automatic Call Distribution
D. Knowledge Base
Answer: B,D
QUESTION NO: 2
UC has two customer service contact centers and each focuses on a specific product line.
Each contact center has a varying call volume, contributing to a high operational cost for the company. UC wants to optimize the cost without compromising customer satisfaction. What can a consultant recommend to accomplish these objectives? Choose 2 answers.
A. Cross-train agents on both product lines
B. Prioritize customer calls based on their SLA
C. Enable agents to transfer calls to other agents
D. Implement a customer self-service portal
Answer: A,D
QUESTION NO: 3
A Knowledge administrator has created an article for a promotion that starts at the beginning of the following month. How would the administrator ensure the article is available on the first of the month?
A. Send an email reminder to update the article status to Published on the start date.
B. Set the article publish date to automatically display the article on the start datE.
C. Create a task related to the article with a reminder set for the article start date.
D. Create a workflow rule to update the article status to Published on the article start date.
Answer: B
QUESTION NO: 4
The Vice President (VP) of Customer Support for Universal Containers has issued a mission statement that
"We will empower our customers to interact with us in the way of their choosing." Universal
Containers has recently deployed a new toll-free interactive voice response (IVR) system and knowledgebase. The VP has asked the management team to make additional system enhancements to fulfill this mission statement. Which three should the consultant recommend to achieve the mission statement? Choose 3 answers
A. Create a central "Contact Us" page which provides access to all available channels.
B. Replace the existing "Chat Now" button on the Customer Community with a toll- free phone number.
C. Enforce that customers must search the knowledgebase before they can see the Contact Us page.
D. Optimize the customer community for mobile devices to have access to the same support as desktops.
E. Enable customers to be emailed FAQs by accessing the interactive voice response 24 hours per day.
Answer: A,C,D
QUESTION NO: 5
Universal Containers (UC) is currently live with Sales Cloud and in the process of implementing Service Cloud. UC wants to create a sandbox to test its Service Cloud implementation with real Sales Cloud data.
Which three Sandbox types can be used to accomplish this?
A. Full Sandbox
B. Partial Copy Sandbox
C. Administrator Sandbox
D. Developer Pro Sandbox
Answer: A,B,D
Even the IBM C1000-005 test syllabus is changing every year; our experts still have the ability to master the tendency of the important knowledge as they have been doing research in this career for years. Our SAP C_ARSUM_2404 study materials provide a promising help for your SAP C_ARSUM_2404 exam preparation whether newbie or experienced exam candidates are eager to have them. As is known to us, our company has promised that the Microsoft SC-200 exam braindumps from our company will provide more than 99% pass guarantee for all people who try their best to prepare for the exam. So grapple with this chance, our EMC D-VPX-DY-A-24 learning materials will not let you down. we can claim that with our Microsoft AI-900 practice engine for 20 to 30 hours, you will be quite confident to pass the exam.
Updated: May 28, 2022